Auger light flashes but auger motor does not turn at all.
ü
If the auger gear box does not turn but the motor’s armature does try to spin then the auger is jammed.
– Try to break apart jam by poking at the jam through the drop tube. If this fails then empty the hopper
and remove the auger cover **remember to re-seal the cover after installation**
ü
Check the fuse on the circuit board.
6. The 200 °F ( 93 °C) high limit temperature sensor has tripped.
ü
Reset sensor and determine cause – was it a convection blower failure? Test by connecting it directly
to power.
ü
Check the fuse on the circuit board.
7. The convection blower will not function normally.
ü
Clean all grill openings at the back and below unit as well as the fan blades.
ü
Contact your local dealer for service.
8. Ignitor- the pellets will not light.
(Everything else in the stove operates but the ignitor will not light the pellets.)
ü
Make sure the burn pot liner is up tight and square to the ignitor tube by pushing the burn pot back
against the ignitor tube.
ü
Check to see if the exhaust blower is operating. If not, contact your local dealer for service.
ü
Check the fuse on the circuit board.
NOTE:
The ignitor should be bright orange in color. If not replace the ignitor.
9. Control settings (Heat Level) has no effect on the fire.
ü
Note: If the system light is flashing the control board has complete control of the unit. When the units
system light becomes solid then control of the unit is given back to the operator.
ü
If there is no control of the heat level button make sure the thermostat is calling for heat.
ü
Call your local dealer for service.
10. The stove keeps going out.
a)
If the stove goes out and leaves fresh unburned pellets or cigarette-like ashes in the burn pot liner,
the fire is going out before the stove shuts off.
ü
Check to see that the slider / damper is in the correct position.
ü
Turn the heat level up slightly (poor quality pellets will require slightly higher settings).
ü
Set the auger trim till the #1 and #5 lights are illuminated.
b)
If the stove goes out and there are partially burned pellets left in the burn pot liner, the stove has shut
down due to a lack of air, exhaust temperature, or power failure.
ü
Adjust the slider / damper.
ü
Check to see if the stove needs a more complete cleaning.
ü
Turn the heat level up slightly (poor quality pellets will require slightly higher settings).
ü
Did the power go out?
ü
Contact your local dealer for service.
Troubleshooting
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