9
Maintenance And Service
REPLACING THE DOOR GLASS:
The glass in the fireplace is a high temperature 5 mm ceramic. If the glass is damaged in any way, a
factory replacement is required (see Parts List - Components). Wear gloves when handling damaged
glass door assembly to prevent personal injury. When the glass door assembly is being transported, it
must be wrapped in newsprint and tape and/or a strong plastic bag. Do not operate with the glass front
removed, cracked or broken.
It is highly recommended that the removal and replacement of the glass from the door be done by a
licensed or qualified service person.
To Replace:
1. Open the door and remove the glass carefully.
2. Install the new piece of glass with the large bulb in the gasket tape against the unit.
3. Place the tape joint in a bottom corner. Use high temperature silicone to ahere the tape to the door
frame.
4. Close door.
The glass must be purchased from an ENVIRO dealer. No substitute materials are allowed.
CLEANING THE INSIDE OF THE FIREBOX:
1. Remove door.
2. Remove the logs carefully, as they are very fragile. Gently remove all the embers and rock wool and
place on a paper towel.
3. Vacuum the bottom of the firebox thoroughly. Carefully clean any dust off the logs and brick panels and
remove any lint from the burner and pilot. A clean 2” (5 cm) paint brush will work too. At this time,
inspect the burner pan for cracking or severe warping. If a problem is suspected, contact the dealer.
4. Replace the logs and embers carefully as in the “Secondary Installation - Log Set and Ember
Installation” section.
5. Reseal the door.
6. Re-light the pilot following the instructions on the attached label.
CLEANING PLATED SURFACES:
Painted faces should be wiped with a damp cloth periodically. If a plated face has been purchased, it
should be unpacked/unwrapped carefully to avoid getting anything on the surface of the finish, including
cleaners, polish and finger prints. It is important to note that fingerprints and other marks can leave a
permanent stain on plated finishes. To avoid this, give the face a quick wipe with denatured alcohol on a
soft cloth BEFORE lighting the fireplace. Never clean the face when it is hot. Do not use other cleaners
as they may leave a residue, which can become permanently etched into the surface.