9. TROUBLE SHOOTING
Problem
Cause
Solution
Spark will not light the pilot after
repeated pressing of spark ignitor
Defective ignitor
Check connections to ignitor
-If ignitor connections are
good but there is no spark-
replace ignitor
Miss aligned spark electrode
-Check for spark arcing from
the electrode to pilot if not
adjust by loosening screws
on pilot base. Adjust and re-
tighten
Pilot will not remain lit
Defective thermocouple
-check for proper connection
of thermocouple to rear of
valve
Air in gas line
-bleed line
-contact dealer
Burners will not light when valve and
burner switch are both on
Defective switch
-check switch connections
jump wires at switch
Defective thermopile
-check connections to valve
-check voltage across TP
terminals
(> 250 MV closed circuit)
-contact dealer
Thermostat set to low / defective
-Turn up the thermostat to
start unit. Check thermostat
connections
Defective spill switch or Severe down
draft.
-check connections
-check draft
-contact dealer
Glass fogs up
Normal conditions - after the appliance
warms up glass will clear
Due to additives in gas glass may dirty
Blue flames
Normal during start - flame will yellow as
the appliance heats up.
Sooting
Flame impingement
-check log position
-increase primary air by
opening shutters
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