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Troubleshooting

4-1

Troubleshooting

This chapter provides information concerning the following:

•

Using LANVIEW (

Section 4.1

)

•

Troubleshooting Checklist (

Section 4.2

)

•

Using the RESET Button (

Section 4.3

)

4.1

USING LANVIEW

The 5G102-06 and 5G106-06 use a built-in visual diagnostic and status monitoring system called
LANVIEW. The LANVIEW LEDs shown in

Figure 4-1

allow quick observation of the network

status to aid in diagnosing network problems.

Figure 4-1

LANVIEW LEDs

RESET

COM

CPU

Gb ENET

5G106-06

Receive (RX) LED

Transmit (TX) LED

System LED

3587_09

Содержание 5G102-06

Страница 1: ...5G102 06 and 5G106 06 Modules Gigabit Ethernet Installation Guide 1 Gb ENET 5G102 06 2 3 4 5 6 RESET COM CPU 1 2 3 4 5 6 Gb ENET 5G106 06 RESET COM CPU 9033587 02...

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Страница 3: ...THE INFORMATION CONTAINED IN IT EVEN IF ENTERASYS NETWORKS HAS BEEN ADVISED OF KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES Enterasys Networks Inc 35 Industrial Way Rochester NH 038...

Страница 4: ...r modifications made to this device which are not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment INDUSTRY CANADA NOTICE This digita...

Страница 5: ...ys software program Program in the package The Program may be contained in firmware chips or other media UTILIZING THE ENCLOSED PRODUCT YOU ARE AGREEING TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT...

Страница 6: ...f if such foreign produced direct product is subject to national security controls as identified on the U S Commerce Control List or is subject to State Department controls under the U S Munitions Lis...

Страница 7: ...ive Address Enterasys Networks Ltd Nexus House Newbury Business Park London Road Newbury Berkshire RG14 2PZ England Conformance to Directive s Product Standards EC Directive 89 336 EEC EC Directive 73...

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Страница 9: ...ns 1 4 1 3 Port Trunking 1 4 1 4 Port VLAN Redirect Functions 1 5 1 5 Flow Control 1 5 1 6 802 1 Port Priority 1 5 1 7 Management 1 5 1 8 Switching Options 1 6 1 9 Standards Compatibility 1 6 1 10 LAN...

Страница 10: ...5 Connecting the 5G102 06 to the Network 3 11 3 5 1 Connecting UTP Cables to the 5G102 06 3 11 3 6 Connecting the 5G106 06 to the Network 3 14 3 6 1 SC Fiber Connections to the Network 3 14 3 6 2 GPI...

Страница 11: ...abit Ethernet Specifications C 1 C 1 1 GPIM 01 Specifications 1000Base SX C 1 C 1 2 GPIM 08 Specifications C 2 C 1 3 GPIM 09 Specifications 1000Base LX C 3 C 2 Physical and Environmental Specification...

Страница 12: ...Connecting a Twisted Pair Segment to the 5G102 06 3 12 3 8 Four Wire Crossover Cable RJ45 Pinouts for 10 100 Mbps 3 13 3 9 Four Wire Straight Through Cable RJ45 Pinouts for 10 100BASE T 3 13 3 10 Eig...

Страница 13: ...klist 4 4 A 1 Specifications A 1 A 2 COM Port Pin Assignments A 2 C 1 GPIM 01 Optical Specifications C 1 C 2 GPIM 01 Operating Range C 2 C 3 GPIM 08 Optical Specifications C 2 C 4 GPIM 08 Operating Ra...

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Страница 15: ...the module capabilities and how to install the module A general working knowledge of Ethernet and IEEE 802 3 type data communications networks and their physical layer components is helpful when usin...

Страница 16: ...options Appendix C GPIM Specifications lists the operating specifications and regulatory compliance for the GPIMs RELATED DOCUMENTS The following documents may help to set up and manage the module MAT...

Страница 17: ...on that may be of special importance TIP Conveys helpful hints concerning procedures or actions CAUTION Contains information essential to avoid damage to the equipment ELECTRICAL HAZARD Warns against...

Страница 18: ...ved Enterasys Networks products in the network A description of your network environment layout cable type etc Network load and frame size at the time of trouble if known The device history i e have y...

Страница 19: ...B features six Gigabit Ethernet ports Two interface slots for optional Gigabit Ethernet ports ports 1 and 2 which can be configured with Gigabit Ethernet GPIMs The term GPIM is synonymous with the ind...

Страница 20: ...COM CPU 1 2 3 4 5 6 Gb ENET 5G106 06 RESET COM CPU Six Gigabit Ethernet Ports 1000BASE T Receive RX LED System LED COM Port RESET Button Two Gigabit Ethernet Ports for Optional 1000BASE SX or 1000BAS...

Страница 21: ...nectors These ports are IEEE 802 3 1000BASE T compliant and support the connection of category 5 cables that are up to 100 meters long 5G106 06 The 5G106 06 connects to Gigabit Ethernet networks or wo...

Страница 22: ...or additions to this information 1 3 PORT TRUNKING Port Trunking is used for load balancing or load sharing Port Trunking provides a mechanism to group or aggregate multiple links of any technology to...

Страница 23: ...g its transmission while the receiving device processes the frames already received The module supports Frame based 802 3x flow control Frame based 802 3x flow control is supported on all Ethernet por...

Страница 24: ...1Q and 1000BASE T standards The module provides IEEE 802 1D Spanning Tree Algorithm STA support to enhance the overall reliability of the network and protect against loop conditions The module support...

Страница 25: ...nking feature there are certain rules concerning port connections and configurations that must be followed for proper operation Refer to the MATRIX E5 Series Modules Local Management User s Guide 2 2...

Страница 26: ...equirements of the IEEE 802 3z standard for 1000BASE SX 2 4 1000BASE SX LX NETWORK GPIMs The optional GPIMs for the 5G106 06 that can be installed in ports 1 and 2 provide a Gigabit Ethernet connectio...

Страница 27: ...the module Unpacking the Module Section 3 1 Installing Options into the 5G106 06 Section 3 2 Installing the Module into the 5C105 MATRIX E5 Chassis Section 3 3 Connecting to the Network Section 3 4 C...

Страница 28: ...for convenience in a new installation it is recommended that you install GPIMs before installing the module in the chassis Whether you install GPIMs before or after installing the host module use the...

Страница 29: ...ischarges Use an antistatic wrist strap and observe all static precautions during this procedure Failure to do so could result in damage to the GPIM or module Always leave the GPIM in the antistatic b...

Страница 30: ...riented up in relation to the printing on the module See Figure 3 2 to orient the GPIM 20 pin connector Figure 3 2 GPIM Connectors 4 Gently insert the GPIM 20 pin connector side through the GPIM openi...

Страница 31: ...lips 5 Grasp the sides of the GPIM while squeezing the tabs and pull it out of the port 6 If storing or shipping the GPIM insert the dust protector into the GPIM to protect the fiber ports CAUTION Do...

Страница 32: ...itions 5 Lift the GPIM metal locking bar upwards as far as it can go Refer to Figure 3 4 View A 6 Hold the GPIM with the network port facing away from the module The 20 pin connector should be facing...

Страница 33: ...the GPIM connector 10 Once the GPIM connector has been firmly seated into the module push down on the GPIM metal locking bar until it clicks into place See Figure 3 4 View B Do NOT force the locking b...

Страница 34: ...estrictions may apply when installing a module into the 5C105 chassis Refer to the Release Notes for any updated information concerning installing the module into the 5C105 chassis The module can be i...

Страница 35: ...Electrostatic Discharge ESD 5 Examine the module for damage If any damage exists DO NOT install the module Immediately contact Enterasys Networks Refer to Getting Help in About This Guide 6 Locate th...

Страница 36: ...CPU LED settles at solid green after a few minutes If the LED does not turn solid green see Chapter 4 for details Figure 3 6 Installing a Module into the 5C105 MATRIX E5 Chassis 4 5 PS1 PS2 1 2 3 Bac...

Страница 37: ...s follows 1 Ensure that the device connected to the other end of the segment is powered ON 2 Connect the twisted pair segment to the 5G102 06 by inserting the RJ45 connector on the twisted pair segmen...

Страница 38: ...at 1000 Mbps eight wire Category 5e or Category 5 cabling must be used b Verify that the device at the other end of the twisted pair segment is on and properly connected to the segment c Verify that...

Страница 39: ...T TX TX RX RX 2 1 3 6 TO Other Device Port TX TX 2 1 3 6 NOTE RX RX and TX TX must share a common color pair TO RJ45 Switch Port 3387_04 RJ45 to RJ45 RX RX TX TX RX RX 2 1 3 6 TO Other Device Port TX...

Страница 40: ...GPIM 08 and the GPIM 09 also have an SC style connector used to connect to the Gigabit Ethernet network Enterasys Networks offers fiber optic cables that use SC style connectors which are keyed to en...

Страница 41: ...panel ports and the GPIM 01 GPIM 08 and GPIM 09 all have the SC fiber connector the directions for connectivity are the same except for when the GPIM 09 is connected to multimode fiber Refer to Secti...

Страница 42: ...dule using fiber optic cable to the network perform the following steps 1 Remove any protective covers from the fiber optic ports and from the ends of the connectors NOTE If connecting the module with...

Страница 43: ...To prevent contamination leave the protective covers in place when the connectors or ports are not in use Do not touch the ends of the fiber optic strands and do not let the ends come in contact with...

Страница 44: ...t compatible b Verify proper crossover of fiber strands between the port on the module and the fiber optic device at the other end of the fiber optic link segment c Verify that the fiber optic cable m...

Страница 45: ...running the cables along the strain relief bracket and tying them to the bracket using cable ties 2 The module is now ready to be configured through Local Management Refer to the MATRIX E5 Series Mod...

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Страница 47: ...SET Button Section 4 3 4 1 USING LANVIEW The 5G102 06 and 5G106 06 use a built in visual diagnostic and status monitoring system called LANVIEW The LANVIEW LEDs shown in Figure 4 1 allow quick observa...

Страница 48: ...ght No pulsing Table 4 1 LANVIEW LEDs LED Color State Recommended Action CPU Off Power off Ensure chassis has adequate power Red Solid Resetting normal power up reset If the LED remains red for severa...

Страница 49: ...d Diagnostic failure Contact Enterasys Networks for assistance TX Transmit Off No activity Ensure that the Spanning Tree Algorithm STA is enabled and that there is a valid link Green Flashing Indicate...

Страница 50: ...t Change baud rate to the appropriate setting Incorrect terminal setup Refer to the MATRIX E5 Series Modules Local Management User s Guide for proper setup procedures Improper console cable pinouts Re...

Страница 51: ...agement User s Guide for instructions to set the type of Spanning Tree Algorithm STA 2 Review the network design and delete unnecessary loops 3 If the problem continues contact Enterasys Networks for...

Страница 52: ...rs the network CAUTION Pressing the RESET button resets the device and all current switching being performed by the module is halted A module downtime of up to two minutes will result from this action...

Страница 53: ...y physical and environmental module specifications for the 5G102 06 and 5G106 06 Table A 1 Specifications Item Specification I O Ports 5G102 06 Ports 1 through 6 Gigabit Ethernet 1000 Mbps 1000BASE T...

Страница 54: ...F Predicted 301 674 hours Environmental Operating Temperature 5 C to 40 C 41 F to 104 F Storage Temperature 30 C to 73 C 22 F to 164 F Operating Relative Humidity 5 to 90 non condensing Table A 2 COM...

Страница 55: ...06 modules meet the following safety and electromagnetic compatibility EMC requirements Safety UL 1950 CSA C22 2 No 950 73 23 EEC EN 60950 IEC 950 EN 60825 Electromagnetic Compatibility EMC FCC Part...

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Страница 57: ...n B 2 B 1 REQUIRED TOOLS Use the following tools to perform the procedures provided in this appendix Antistatic wrist strap Phillips screwdriver CAUTION An antistatic wrist strap is required provided...

Страница 58: ...1 Mode Switch Location Switch definitions and positions are as follows Switches 1 through 4 For Enterasys Networks use only Switch 5 If the boot up diagnostics have been disabled changing the position...

Страница 59: ...se the factory default settings or reenter your own parameters Switch 8 Reset Password Community Names Changing the position of this switch clears user entered passwords stored in NVRAM and restores t...

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Страница 61: ...8 supports single mode fiber SMF cable and the GPIM 09 supports both multimode and single mode fiber cable as specified in the following tables C 1 GIGABIT ETHERNET SPECIFICATIONS The following specif...

Страница 62: ...m MMF 160 MHz km 2 to 220 Meters 62 5 m MMF 200 MHz km 2 to 275 Meters 50 m MMF 400 MHz km 2 to 500 Meters 50 m MMF 500 MHz km 2 to 550 Meters Table C 3 GPIM 08 Optical Specifications Item 10 m SMF T...

Страница 63: ...2 for details Table C 5 GPIM 09 Optical Specifications Item 62 5 m MMF 50 m MMF 10 m MMF Transmit Power minimum 11 5 dBm 11 5 dBm 9 5 dBm Receive Sensitivity 20 dBm 20 dBm 20 dBm Link Power Budget 8 5...

Страница 64: ...ental Specifications Item Specification Physical Dimensions 1 2 H x 3 4 W x 6 5 D cm 0 47 H x 1 34 W x 2 56 D in Weight 25 g 0 88 oz Environmental Operating Temperature 5 C to 40 C 41 F to 104 F Stora...

Страница 65: ...network 3 11 COM port pin assignments A 2 Connecting to the network 3 11 Connectivity introduction to 1 3 D Document conventions xv F Flow Control 1 5 G Getting help xvi GPIMS different styles of 3 2...

Страница 66: ...ulatory Compliance A 3 Related manuals xiv RESET button use of 4 6 RJ45 ports connections to 3 11 S SC Fiber Connections 3 14 Specifications GPIM 01 operating range C 2 C 3 optical C 1 regulatory comp...

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