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EN109-1498740-40 IFU
Error/Warning code
When the apparatus is turned on, it will first execute a self-test. When an error is detected, both
during the self-test and during normal operation, a pop-up screen will appear on the display. When
the error is displayed, all outputs will be disabled. When this situation occurs, follow the instructions
on the pop-up screen. Remove all cables and switch the apparatus off and on again. When the error
re-appears, stop using the device and contact your supplier.
Battery empty. Use power cord
The battery has been completely drained and operation of the device is disabled. Please connect
the power cord and charge the battery. Restart the device when connected to mains power to
continue operation.
Battery low
The battery is insufficiently charged to complete the treatment at the currently set therapy levels.
Reduce the therapy levels or connect the apparatus to the mains supply.
Device needs to cool down before you can proceed
The temperature of the device is too high to start treatment. Remove the device from any potential
heat sources (such as direct sunlight) and let the device cool down. Restart the device to continue.
Firmware updates are not allowed when running on battery. Please connect to mains power
This notification is shown when trying to use upgrade the Firmware of the device while operating
on battery power. Firmware upgrades are only allowed when operating on mains power.
Patient circuit interrupted
There is insufficient or no output current available at the outputs. Possible causes:
•
Poor electrical contact or broken patient cable.
•
Insufficiently moistened sponges. If necessary, use a saline solution to improve the electrical
conductivity of the water.
•
Too high current amplitude with self-adhesive electrodes. Try to continue the treatment with
flexible rubber electrodes.
If the problem occurs in CC mode, the current amplitude will ramp down to 0 and will have to be
readjusted when the problem has been solved.
If none of the above scenarios appear to be the problem, stop using the device and contact your
supplier.
Troubleshooting
In the event that an error message or warning appears, immediately stop all use of the device.
Shutdown and restart the device. If the problem persists contact the supplier or Enraf-Nonius
B.V. for service. Errors and warnings indicate an internal problem with the device that must be
tested by a field service technician certified by Enraf-Nonius B.V before any further operation
or use of the system.
Use of a device that indicates an error or warning may pose a risk of injury to the patient,
user, or extensive internal damage to the system.
In case of display failure or other obvious defects, unplug the device immediately and notify a
certified service technician.