WARRANTY, SERVICE, AND RETURNS
The limited warranty covers the replacement of parts, repairs, and associated
labor. Except as otherwise set forth herein, Enova shall not be liable or responsi-
ble for any other actions or damages (special consequential or incidental) related
to the products set forth herein. The purchaser is responsible for the return of the
product to Enova or an authorized distributor and bears the costs of shipping and
insurance. All Enova products carry a 30-day money-back policy. Please review
the full scope of the warranty on the Enova's website.
All Enova products are warranted to be free of original defects in material and work-
manship and to perform under specifications articulated in this manual for these
terms from the date of purchase
• Lamp and LED – 5-year limited warranty
• Batteries and charger – 1-year limited warranty
• Headbands and lamp attachment mechanism – 1-year limited warranty
• Cords, cables, connectors and accessories – 1 year limited warranty
Note: All warranties are conditioned upon the use of the products under normal
conditions and when used solely for the intended purpose (i.e. medical use in a
medical setting). We reserve the right to determine the cause of breakage or failure
of all the terms.
Scope of Warranty
Warranty Terms
Limitations of Warranty
Return and Service
This warranty is void and does not apply if:
• The headlight is not used per Enova’s instructions, recommendations, or in a
setting/manner outside of its intended use.
• The headlight is repaired or serviced by someone other than Enova, Enova
Distributors, or an Enova authorized representative.
• The headlight is used with or powered by batteries or battery chargers other
than authentic and authorized Enova accessories or parts.
• Damage caused due to accidental damage, tampering, misuse, neglect, im-
proper shipping or packaging, or excessive wear and tear.
We accept all returns if they are shipped (insured) within 30 days of receiving the
light and are returned in acceptable condition. The warranty does not cover damag-
es incurred during return shipment due to improper packaging. Shipping costs are
not covered by any policies and are the responsibility of the purchaser.
For all returns, warranty, and service issues, please follow these steps:
1. Contact Enova to discuss the problem you are experiencing.
2. Receive an RMA (Return Material Authorization) tracking number
3. Arrange payment for repairs and service outside of the warranty parameters.
Please provide the unit’s serial number, your return shipping address, email
and daytime telephone number.
Once the repair is complete, payment is charged using VISA, MasterCard, American
Express, Purchase Order, or check. Ship the unit insured to Enova. Please refer-
ence your RMA number on your shipping statement. Securely package unit and ship
it insured to:
Enova Illumination
Atten: RMA#
1717 Broadway St NE
Minneapolis, MN 55413
For international customers, please contact your authorized sales representative. For US customers,
please contact Enova Customer Service ([email protected]) or call 1.651.236.8857.
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