14. Accessories
12V1A Power Supply
1 pc
WIFI
Outdoor camera
1 pc
terminal wire
1 pc
unlock wire
1 pc
Screws
1 set
Tools
1 set
15.
Failure Diagnosis
Problem
Solution
1
The indicator isn’t on when plug power supply
Confirm 2PIN red&black power wire to plug the correct position,one is power port,another is unlocking
port,due to need to connect the convert wire,please make sure the positive and negative are not reversed.
2
Connect the power supply,no response after
press the calling button
It needs about 40 seconds to complete the device starts when power on
3
Network configuration does not succeed
1.Make sure input the correct password
2.Make sure the maximum number of devices connected to the router,the solution: Reset the router,then
reset the password to re-connect.
3.Make sure connect to dynamic IP,if it is static IP,it can be set in your PC
4
The Night Vision LED isn’t on
When in dark,the LED will be on automatically.
5
Voice small
Adjust the mobile phone volume
6
Connecting is slow or can’t open the video
Adjust the position between the router and device
7
No problem when connect to LAN,but the
connecting is slow or can’t open the video
when connect to WAN or 3G,4G
1. Make sure the mobile phone internet is well
2. Adjust the position between the router and device
3. Use the network wire to connect
8
Network configuration is successful,but can’t
connect to doorbell
One button configuration completed,the doorbell needs about 15 seconds to connect the wifi,then can add
the doorbell successful.
9
GSM Problem
1.Check the GSM signal
2. Check the SIM card whether or not insert to the slot or the direction whether or not correct.
