Please contact us via e-mail:
before shipping a product to us.
The more precise the error description is, the better our service team can help you. It is best to
send us a photo of the control settings and a video recording. A detailed description of the error
also helps us to isolate and locate the problem faster.
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Which channels are affected?
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Which functions are activated?
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In which knob positions does the problem occur?
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Are you using effects devices before the input or in the FX-Loop?
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Does the problem occur in standby mode (noise issues)?
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What equipment is used in detail?
Packaging
Please make sure to use suitable packaging to ensure undamaged transport (use original PKG). To
unfold the full protective function of the packaging, the outer packaging, the device and the inner
packaging must form a single unit. This is the only way to ensure that the device survives the
transport route undamaged.
Please check used packaging for tears, signs of compression, pressure marks, perforations or
other damage before use. Please do not use damaged packaging. Note that a flight case is not a
suitable shipping packaging and is therefore not accepted. Please never pack devices together (e.g.
Z4 Foot E633 Head), but send them separately. As it is our responsibility to use suitable
shipping packaging for return shipping, we reserve the right to use a new original packaging if
necessary and must also invoice it.
Original Packaging
Our original packaging consists of particularly thick cardboard material and is equipped with
special, custom-made molded foam parts for each model.
This packaging can be used several
times - do not throw it away!
Содержание Ironball SE E606SE
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