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READ THE MANUAL CAREFULLY BEFORE USING THE MACHINE.
When ordering spare parts, please quote the part number or code, this can be found in the
parts list included in this manual.
Keep the purchase receipt; Without it, no guarantee will be valid.
In order to get help about your pole saw we invite you to go through this link or to call us by
phone
+33 (0)8.20.20.22.68:
https://services.swap-europe.com/contact
You need to create a "ticket" via their platform.
•
Login or create your account
•
Put your tool reference
•
Choose the subject of your request
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Explain your problem
•
Attach these files: the invoice or receipt, the nameplate picture (serial number), the picture of
the part you need (for example: pins on the transformer plug that broke away)
We offer you a warranty extension to 1 year. To profit it, please follow the below proceeding:
•
Connect on the website:
•
Insert your contact details
•
Register your tool with:
o
The reference
o
The serial number
o
The date you bought the tool
•
Generate automatically the PDF warranty certificate and print it.
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