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Trouble-shooting
TMT180
16
Hauser
9
Trouble-shooting
9.1
Trouble-shooting instructions
If faults occur after commissioning or during measurement always start any fault finding sequence
using the following checklists. The user is guided to the possible fault cause and its removal by
question and answer.
9.2
Application errors without messages
9.2.1
General application errors
9.2.2
Application errors for RTD connection (Pt100)
Error
Cause
Action/cure
No communication
2 wire connection incorrect
Re-connect correctly (see connection
diagram)
No power supply on the 2-wire
connection
Check the current loop
Power supply too low (< 10 V)
Check power supply
Defective interface cable
Check interface cable
Defective interface
Check PC interface
Defective device
Replace device
Error
Cause
Action/cure
Fault current
(
≤
3.6 mA or
≥
21 mA)
Defective sensor
Check sensor
Incorrect connection of RTD
Connect cables correctly to terminal
schematic
Incorrect connection of the 2-wire cable
Connect cables correctly to terminal
schematic (polarity)
No power supply on the 2-wire
connection
Check current loop; the supply should be
> 10 V
Incorrect transmitter programming
(number of wires)
Change device function ’Connection
mode’ (see chap. ’Commissioning’)
Defective device
Replace device
Error
Cause
Action/cure
Measured value incorrect/
inaccurate
Faulty sensor installation
Install sensor correctly
Heat conducted by sensor
Take note of sensor installation point
Transmitter setup faulty (number of wires) Change device function ’Connection
mode’
Transmitter setup faulty (scale)
Change scale
Incorrect RTD setup
Change device function ’Sensor type’
Sensor connection (2-wire)
Check sensor connection
Sensor cable resistance (2-wire) not
compensated
Compensate cable resistance
Offset incorrectly set
Check offset