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7 Troubleshooting

Field Xpert

Hauser

7.1.3

Clean Reset

Fig. 7-3: Clean reset of Field Xpert

A Clean Reset clears all user-installed settings, applications and data from the device memory. It
does not affect the SD card data.

Notice!

• Ensure that all data are saved on the SD card or an external PC before carrying out a clean reset

on your Field Xpert.

To perform a clean reset:

1 Press F1, F3 and the on/off button simultaneously: while pressing these keys, also press the

two soft reset keys.

2 Press all five keys until the screen reappears with text "Formatting PS" in lower left corner

(the screen fades and Field Xpert reboots before this happens)

3 Now release all keys: Field Xpert has been completely reset

4 The AutoInstallation tool now starts automatically. Do not touch any keys until the Field Xpert

beeps, performs a soft reset and the Windows Mobile screen appears.

5 Follow the instructions on the display until the "i.roc" screen appears

6 Now reinstall the Device Xpert software

Additional keys F1, F3, on/off
for clean reset

Soft reset keys

Field Xpert

Содержание Field Xpert SFX100

Страница 1: ...F5 F1 F2 F3 F4 OK Field Xpert BA00060S 04 en 14 12 Version 1 07 xx 1 01 xx 71188608 Operating Instructions Field Xpert SFX100 Device configurator...

Страница 2: ......

Страница 3: ...4 3 1 Overview 18 4 3 2 Fieldgate Ports and IP addresses 18 4 4 FFblue Bluetooth modem 19 4 4 1 Overview 19 4 4 2 Power batteries 20 4 4 3 LED status 20 4 5 SFC162 gateway 21 4 5 1 Overview 21 4 5 2 S...

Страница 4: ...help 81 6 8 3 Device information HART 82 6 8 4 Device information and block properties FF 83 6 8 5 Device Description information 84 6 8 6 Generic DD 84 6 9 Configuration menu 85 6 9 1 Connection 85...

Страница 5: ...Systems Incorporated All other brand names and product names are trademarks or registered trademarks of the respective companies and organizations Product version Manual Changes Comments 1 00 xx1 BA0...

Страница 6: ...der Documentation Field Xpert Safety Instructions Hazardous areas The non Ex version of Field Xpert may not be operated in explosion hazardous areas The Ex version ATEX of Field Xpert may be operated...

Страница 7: ...e installed in accordance with the approval in a hazardous or non hazardous area Hazardous areas This symbol is used in the drawings in these Operating Instructions to indicate a hazardous area Device...

Страница 8: ...ed The delivery comprises Field Xpert PDA including Device Xpert software of choice Power unit charger LG x10 Two stylus pens on back of Field Xpert Operating Instructions including Getting Started an...

Страница 9: ...vice Xpert FF Device Xpert HART FF Not used Communication Interface F1 HF H1 XX FFblue Bluetooth Interface for FF protocol VIATOR FFblue Bluetooth Interface for HART and FF protocol VIATOR Bluetooth I...

Страница 10: ...ry for applications inside and outside hazardous areas Once the Field Xpert hardware and the Device Expert software are communicating with a device it can be parameterized Depending upon the system ar...

Страница 11: ...21 RMA422 for non Ex applications RN221 RMA421 for Ex and non Ex applications The connection between the Field Xpert and the modem is wireless Bluetooth Notice The modem is certified for use in hazard...

Страница 12: ...supplies Fig 3 4 Equipment architecture for HART point to point connection 3 2 3 WiFi HART multidrop connection via Fieldgate With the FXN520 multidrop module up to 2x 8 HART devices operating in a n...

Страница 13: ...used in a safe area the RNS221 transmitter power supply can be used to power two devices Ex devices can also be installed in hazardous areas In this case the signal must be connected to the safe side...

Страница 14: ...also certified for Ex applications Fig 3 7 Connection of FFblue modem to FOUNDATION fieldbus H1 segment 3 3 2 WiFi FOUNDATION fieldbus connection via gateway Fig 3 8 shows the equipment architecture...

Страница 15: ...ge LED Off not charging Red flashing charging Red constant charging complete 11 F1 key unassigned Hold F1 key For landscape or portrait view press for min 2 sec 4 Touchscreen 12 5 way navigation key s...

Страница 16: ...light setting when it is switched off Field Xpert Switch the Field Xpert on by briefly pressing the on off button 3 seconds Switch the Field Xpert off by briefly pressing the on off button 3 seconds B...

Страница 17: ...eness to switch it back on again press any key or tap on the display and that the brightness is not at the to the highest setting You can make the necessary settings in the Start menu under Setting Sy...

Страница 18: ...1 Bluetooth radio with a range of up to 100 meters The Field Xpert is equipped with a Class 2 Bluetooth adapter which limits the range to maximum 10 meters see also Chapter 4 1 7 Notice The modem is c...

Страница 19: ...itched on the percentage amount of charge remaining in the batteries will be indicated 4 flashes 80 or more of battery power remaining 3 flashes 50 or more of battery power remaining 2 flashes 30 or m...

Страница 20: ...gate Ports and IP addresses During the configuration of the Fieldgate WiFi connection in the Field Xpert you will require the following information Fieldgate FXA520 IP address default 192 168 252 1 Fi...

Страница 21: ...s see also Chapter 4 1 7 Notice The modem is certified for use in hazardous areas Zone 1 Once a modem has been used in a non Ex installation it should never be used in an Ex installation as there is a...

Страница 22: ...ooth ON but no connection Bluetooth module is switched on wait for serial connection on green on blue Bluetooth active connected Serial connection with FFblue modem is established but no traffic on gr...

Страница 23: ...WiFi connection in the Field Xpert you will require the following information for the SFC162 gateway SFC162 IP address default 192 168 164 100 SFC162 subnet mask default 255 255 255 0 When the SFC162...

Страница 24: ...ion to a Fieldgate FXA520 HART or SFC162 gateway FOUNDATION fieldbus is to be used then the connection must be set up before the associated Device Xpert software can be used The set up procedure is de...

Страница 25: ...tooth according to your mode of connection 3 Tap the appropriate Manager button to open the shortcuts Double tap on the connection you would like to use in the example Bluetooth the dialog may show a...

Страница 26: ...a Bluetooth or USB connection you will need ActiveSync Version 4 5 of higher Windows XP or Windows Mobile Device Center Windows 7 Please check if ActiveSync or Windows Mobile Device Center is install...

Страница 27: ...Licence 2 Tap on the keyboard at the bottom of the dialog and fill in your contact details Enter company name and e mail address Enter your password to be found on the rear of the CD ROM supplied Tap...

Страница 28: ...need to reconfigure the modem following a Field Xpert e g clean reset or if you want to add a second Bluetooth modem 5 2 1 Switch on Field Xpert Bluetooth 1 Switch on the Field Xpert by briefly press...

Страница 29: ...front label of the modem 1 Switch on the Field Xpert by briefly pressing the on off button 2 Switch on the modem by briefly pressing the on off button Switching on the modem automatically activates th...

Страница 30: ...Bluetooth interface appears Create a new connection by selecting New 6 The Connections Wizard page is displayed Scroll down and select the menu Explore a Bluetooth device 7 The Explore a Bluetooth de...

Страница 31: ...d Xpert Endress Hauser 29 8 The configuration window appears Under Service Selection select SPP and tap on Next 9 In the next window tap on Finish 10 The modem is now available in My Shortcuts To proc...

Страница 32: ...connection with the Bluetooth modem you will need a PIN code The PIN code is mactek all lower case Tap on Enter after typing in the code 12 On successful connection the MACTek icon shows two green ar...

Страница 33: ...em must be connected to the FOUNDATION fieldbus H1 bus or e g a 9 V battery 1 Switch on the Field Xpert by briefly pressing the on off button 2 Check that the FFBlue Bluetooth modem is switched on If...

Страница 34: ...ecting New 6 The Connections Wizard page is displayed Scroll down and select the menu Explore a Bluetooth device 7 The Explore a window appears showing all available Bluetooth devices If you prefer an...

Страница 35: ...N fieldbus Bluetooth modem you will need a PIN code The PIN code is 1234 see back of modem Tap on Enter after typing in the code 10 The configuration window appears Under Service Selection select Blue...

Страница 36: ...hortcuts Double tap on FFblue xxxxx icon to connect to the modem On successful connection the FFblue Modem icon shows two green arrows 13 A double tap on a connected modem indicates the connection pro...

Страница 37: ...ActiveSync or Windows Mobile Device Center 5 3 1 Connecting Field Xpert to the WiFi access point 1 Switch on the Field Xpert by briefly pressing the on off button and navigate to the Field Xpert star...

Страница 38: ...Configure Network Adapter page appears go to Step 7 4 Select the desired network in our case FX and tap on it The Configure Wireless Network page opens at the General Tab Select the connection Work 5...

Страница 39: ...ers tab Select Work then tap on HP iPAQ Wi Fi Adapter 8 In the new page which appears Tap on Use server assigned IP address if your WiFi access point has a DHCP server Tap on Use specific IP address i...

Страница 40: ...ve reached the iPAQ Wireless main menu again Tap on the WiFi button in order to deactivate WiFi communication 10 Tap on the WiFi button in order to activate WiFi communication If connection to the net...

Страница 41: ...address is in the same range as the WiFi access point and that both a Subnet IP and a Gateway IP have been set You will also need the HART Pass Through Port Number the User name and Password 1 From th...

Страница 42: ...new connection Tap on the Fieldgate FXA520 check box If necessary change the scan range Tap on the Communications tab 6 In the Communications page Enter the IP address of the Fieldgate FXA520 Enter th...

Страница 43: ...the Device Xpert to store the last scan Tap on OK to return to the connections page 8 In the connection page Tap on the Fieldgate FXA520 icon which has now been added to the page 9 Field Xpert scans...

Страница 44: ...5 Commissioning Field Xpert Field Xpert 42 Endress Hauser 10 All the blocks from the device are loaded and presented in a tree 11 You are now ready to configure the device as described in Chapter 6 3...

Страница 45: ...ser 43 5 3 3 Adding a SFC162 gateway for FOUNDATION fieldbus communication 1 From the Field Xpert start page tap on the Device Xpert FF icon 2 From the Device Xpert FF start page select Device Scan 3...

Страница 46: ...ion 5 In the Add Connection page Enter a name for the new connection Tap on the Linking Device check box Tap on the Communications tab 6 In the Communications page Enter the IP address of the linking...

Страница 47: ...the Connection page Tap on the Linking Device icon which has now been added to the page 8 Field Xpert scans the FF network finds the linking device and displays the devices connected to it 9 You are...

Страница 48: ...battery use 5 4 1 Backlight 1 To change the backlight setting Tap the Windows icon and select Settings 2 In the Settings menu and System tab tap on the Backlight icon 3 In the Backlight page open the...

Страница 49: ...e the backlight settings when the charger is in use Uncheck the box to switch off the battery save feature when used with external power 5 Select the Brightness tab to regulate the brightness of the d...

Страница 50: ...Endress Hauser 5 4 2 Power saving 1 To change the power saving Tap the Windows icon and select Settings 2 In the Settings menu and System tab tap on the Power icon 3 Select the Main tab to see the cur...

Страница 51: ...to view the remaining battery life 5 Select the Advance tab to configure the length of the inactive time period for switch off of the device 6 Select the USB Charging tab to configure the charging of...

Страница 52: ...es The modems paired to the Field Xpert s Bluetooth inteface can be viewed in the iPAQ Wireless dialog by selecting Manager Menu Paired devices A dialog opens displaying the modems Add allows another...

Страница 53: ...tware installed on delivery Calendar Appointment management Contacts Phone numbers address Outlook E mail Mailing program Excel Mobile Spreadsheet for tabular calculations Calculator Simple arithmetic...

Страница 54: ...1 Connecting to a HART device Device Xpert HART is configuration software for device commissioning diagnosis and maintenance of HART devices that are registered at the HART Communication Foundation I...

Страница 55: ...ling addresses used Tap on the Scan button If you have not set up Field Xpert as described in Chapter 5 1 3 or you have setup two or more Blutooth HART modems you will be asked to select a modem befor...

Страница 56: ...as well as quick and easy configuration and diagnosis of the available devices 6 2 1 Generate a live list 1 Check that your Field Xpert is switched on and has an active Bluetooth or WiFi connection se...

Страница 57: ...s devices and publishes a live list Example via SFC162 gateway left via FFblue modem right For uncommissioned devices the device name and identifier normally appears 5 For commissioned devices a block...

Страница 58: ...nected point to point with a modem or gateway i e test bench operation Device Xpert identifies commissioned devices and deactivates the corresponding menu items 1 Tap and hold on a device In the conte...

Страница 59: ...Decimal to change from hexadecimal to decimal addresses Addresses from 0x10 16 to 0x13 19 are reserved for Bridges Addresses from 0x14 20 to 0xF7 247 are reserved for field devices whereby any device...

Страница 60: ...d this functionality Not all devices support Link master functionality 1 Tap and hold on the device In the context menu that appears tap on BOF Class Set Link Master 2 In the dialog that now appears t...

Страница 61: ...atively tap on a device and Tap OK the blocks are loaded in the scan page 2 Now tap on the block you wish to open The block opens if necessary open the tree to show the menu items To return to the blo...

Страница 62: ...resource block out of service in the live list From the live list tap and hold on the resource block and select Set Target Mode from the context menu Alternatively from the block list tap on OOS in th...

Страница 63: ...ssary confirm with Yes to execute the change 5 Put the blocks back into operation as in Steps 1 to 4 above but select the option Auto 6 2 6 Enable function block viewing Normally Device Xpert is not u...

Страница 64: ...e Options tab Tap on the check box Enable Function Blocks to enable viewing Tap on OK to confirm the setting and close the dialog 4 The function blocks will now appear in the block list If you activat...

Страница 65: ...der Bar Item Function Remarks 1 Tag name HART Tag name read from the connected device FOUNDATION fieldbus Block name 2 Header bar For HART devices as shown left Loop current in the example the device...

Страница 66: ...rameter select to open context menu see below Normal parameters can be changed Bold parameters have been changed in this session Grey parameters are read only and cannot be changed Tap and hold parame...

Страница 67: ...n error is indicated by a yellow triangle in the header A tap on the triangle displays the diagnosis information 2 For FOUNDATION fieldbus and HART select View Block Status Device Status 3 Parameters...

Страница 68: ...evice parameter group tree tap on Envelope Curve 2 In the parameter page set the parameters as required see operating instructions of connected device Parameter Significance Curve Type Determines the...

Страница 69: ...ng If necessary confirm that the Device Xpert will wait for any pending updates with Yes The envelope curve is sampled and displayed depending on resolution may take several minutes 5 Tap and hold on...

Страница 70: ...eldbus Here you can put all of the parameters which you would like to have immediately to hand It is also possible to group the parameters in different subfolders Adding a folder 1 Tap and hold on the...

Страница 71: ...rs Select My device name My block then Add or Subfolder Add Confirm with OK The parameter is added to the My device name My Block folder or the subfolder 5 Display the parameters by opening the My dev...

Страница 72: ...ations 6 6 1 Upload 1 Upload the current image of the connected device by selecting Device Upload Compare Select Device Image Upload Answer Yes to the device requery message which now appears 2 In the...

Страница 73: ...Open page which now appears Tap on the file you wish to open If the file name cannot be read press the F1 key for a period to landscape display mode Press the F1 key for a long period to return to por...

Страница 74: ...selected Answer Yes to the device requery messages which now appear 5 After comparison a compare message informs of changes 6 Tap on OK to display the compare parameter tree Parameter groups and para...

Страница 75: ...on a highlighted folder to see the changes in detail 8 Tap and hold on a highlighted parameter to see the online configuration value Reset Comparison Results removes the highlighed comparison results...

Страница 76: ...port Answer Yes to the query which now appears and wait until the Save as page appears 2 In the page which now appears enter the file name Default file name is tag date and time of day can be changed...

Страница 77: ...you require is connected Answer Yes to the query which now appears and wait until the Save as page appears 2 In the page which now appears enter the file name Default file name is tag date and time of...

Страница 78: ...in the start screen 2 Navigate to chosen subfolder e g My Device SD card REPORTS Tap on the folder name 3 In the folder tap on the desired report If the file name cannot be read press the F1 key for a...

Страница 79: ...ce Xpert Endress Hauser 77 4 The XML report HART left FOUNDATION fieldbus right is displayed with Windows Internet Explorer using the style sheet here shown in landscape mode and smallest font Scroll...

Страница 80: ...connection is up and running 2 Start Windows Explorer on the PC or Laptop 3 Navigate to the SD card in the Mobile Device folder 4 The device configuration images and device reports are to be found in...

Страница 81: ...on in the device description is unknown it can be found by using the integrated search function 1 Select the magnifying glass icon in the lower menu bar 2 In the search page enter the parameter name y...

Страница 82: ...the parameter folder The parameter searched for is highlighted in yellow 5 Tap on the magnifying glass to return to the search list see Step 3 6 To delete the search result tap and hold on a parameter...

Страница 83: ...ice Xpert possesses an application help in which detailed information is available 1 Open the application help by selecting Help Application Help 2 The list of topics appears Tap on the topic you requ...

Страница 84: ...offers an overview of the device information 1 To open a device information page Tap and hold on the device line and select Device Information from the context window or select View Device Informatio...

Страница 85: ...the device information and block properties 1 To open a device or block properties page Tap and hold on the device or block line Select Device Information or Properties from the context window 2 The d...

Страница 86: ...ose the dialog 6 8 6 Generic DD Device Xpert HART supports the HART Generic DD This feature ensures that Field Xpert user can perform a b asic configuration of a HART Device even when the specific Dev...

Страница 87: ...vice information The menu is called by selecting View Configuration The Configuration dialog has a number of tabs which can be selected by tapping directly on them The arrows on the bottom righthand s...

Страница 88: ...Activate HTTP Proxy 2 Enter the data required for your proxy 3 Tap on Test the proxy settings to check that Internet can be accessed 6 9 3 Device library The Device library dialog shows a list of all...

Страница 89: ...s are to be found in Programs DeviceXpert en_log_hart txt or en_log_ff txt 6 9 5 Options The Options dialog controls the various Device Xpert functions e g whether My Device My Block appears in the de...

Страница 90: ...eset of the Field Xpert A soft reset stops all applications which are currently running but does not delete any programs or saved data Before carrying out a soft reset please make sure that you save a...

Страница 91: ...the same way if the battery was completely discharged To perform a hard reset 1 Press and hold down the F1 and F4 buttons 2 While holding down these buttons press the soft reset buttons for about two...

Страница 92: ...these keys also press the two soft reset keys 2 Press all five keys until the screen reappears with text Formatting PS in lower left corner the screen fades and Field Xpert reboots before this happen...

Страница 93: ...enter One of these applications must be installed and connected before proceeding Device Xpert installation files are on the SD card of Field Xpert After a clean reset they must be reinstalled in Fiel...

Страница 94: ...folder E H then E H_Setup 5 After a few seconds the installation starts In the Choose Device Xpert page enter the index for your software package you ordered initially e g 3 Tap on OK 6 Now enter the...

Страница 95: ...ert password on rear of CD ROM Tap on OK 8 Now select the language to be used by Field Xpert as operating system in use Tap on OK 9 Select whether Field Xpert is to work with a proxy server to have In...

Страница 96: ...uses the installation to be cancelled the File Explorer screen appears Step 4 11 The Field Xpert auto installation program starts Do not do anything with Field Xpert until you are prompted to do so 12...

Страница 97: ...OK to confirm the message then double tap on the modem to be used The modem is paired with Field Xpert and two green arrows appear in the icon 15 If you selected FF or HART FF at Step 5 the procedure...

Страница 98: ...n OK to confirm the message then tap the modem to be used 17 Tap on OK to confirm the message then tap the modem to be used The modem is paired with Field Xpert 18 The installation is now complete Tap...

Страница 99: ...n correctly configured see Chapter 5 2 3 Check that the modem has been selected as deefualt modem see Chapter 6 9 7 Fieldgate FXA520 does not connect Communication error Fieldgate FXA520 or Field Xper...

Страница 100: ...switch on Field Xpert Device Xpert crash perform a soft reset see Chapter 7 1 1 Communication settings incorrect Check that a modem is paired and ready to use see Chapter 5 2 2 5 2 3 All values in par...

Страница 101: ...100 stationary usage including adapter for Field Xpert and USB cable 71137180 Docking station adapter for Field Xpert SFX100 71137181 USB data transmission set for Field Xpert SFX100 mobile usage 7106...

Страница 102: ...18 39 Function block 58 I Inactivity power off 17 Installation Bluetooth modem 26 Fieldgate FXA520 35 Wifi 35 L LED FFblue Bluetooth modem 20 Field Xpert 26 VIATOR Bluetooth modem 17 Load resistor 9 M...

Страница 103: ......

Страница 104: ...www endress com worldwide...

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