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Customer Services:
EMERSON Motion Control offers a wide range of services to support our
customers' needs. Listed below are some examples of these services.
Service Support (612)-474-8833
EMERSON Motion Control's products are backed by a team of professionals
who will service your installation wherever it may be. Our customer service
center in Minneapolis Minnesota is ready to help you solve those occasional
problems over the telephone. Our customer service center is available 24 hours
a day for emergency service to help speed any problem solving. Also, all
hardware replacement parts, should they ever be needed, are available
through our customer service organization.
Need on-site help? EMERSON Motion Control provides on-site service, in most
cases, the next day. Just call our customer service center when on-site service
or maintenance is required.
Training Services (612)-474-1116
EMERSON Motion Control maintains a highly trained staff of instructors to
familiarize customers with EMERSON Motion Control products and their
applications. A number of courses are offered, many of which can be taught in
your plant upon request.
Application Engineering (612)-401-2003
An experienced staff of factory application engineers provide complete
customer support for tough or complex applications. Our engineers offer you a
broad base of experience and knowledge of electronic motion control
applications.
EMERSON BBS (612) 474-8835
Software updates can be obtained from the EMERSON BBS. 300 - 28,800
Baud, N, 8, 1.
EMERSON Internet Website
www.emersonemc.com
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