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ControlWave Express Instruction Manual (CI-ControlWave Express)
Note
:
The port you select must correlate to the port on which you
placed the loop-back plug in step 1.
5.
Select
115200
or
ALL ASYNC
as the baud rate (click
to
display all available rates).
6.
Click
RUN
to start the test. At the completion of the test (which
generally takes about 5 seconds), any failed results appear in the
Status field to the right of the RUN button:
TXD RXD Failure
CTS RTS Failure
7.
Click
Return to Menu
to display the WINDIAG Main Menu.
5.5 Core Updump
In some cases—such as when a ControlWave Express fails for no
apparent reason—you can upload a copy of the contents of SRAM and
SDRAM to a PC for support personnel and service engineers to
evaluate. This upload is called a “core updump.”
A core updump may be required if the ControlWave Express
spontaneously enters a watchdog state that affects all system operation.
This occurs when the system crashes as a result of a CPU timeout
(resulting from improper software operation, a firmware glitch, and so
on). In some cases, the watchdog state can recur but you cannot
logically reproduce the conditions.
The CPU’s RAM contains “crash blocks,” a firmware function provided
specifically for watchdog troubleshooting. You can view and save the
crash blocks by viewing the Crash Block Statistic Web Page (see the
Web_BSI Manual
, D5087). On request, you can forward crash block
files to our technical support personnel. If they need additional
information to evaluate the condition, the technical support group may
request a core updump. Once the core updump process generates a file,
you can forward that file to the support personnel for evaluation and
resolution.
Use the following steps to preserve the “failed state” condition at a
system crash and perform a core updump:
1.
Set switch SW2-1 on the CPU/System Controller board to
OFF
(Disable Watchdog Timer). If switch SW2-4 is
ON
, set it to
OFF
(Enable Core Updump).
Note
:
The factory default setting for switch SW2-4 is
OFF
.
2.
Wait for the error condition (typically 3F on the status LEDs or
“NOTRUN” on the optional display).
3.
Connect the ControlWave Express’s Comm Port 1 to a PC using
a half duplex null modem cable.
5-16
Service & Troubleshooting
Revised Mar-2011
Содержание Bristol ControlWave Express
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