EMC Avamar Data Store Gen4T, Руководство по обслуживанию клиентов

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Note
To open a service request, you must have a valid support agreement. Contact your
EMC sales representative for details about obtaining a valid support agreement or
with questions about your account.
To review an open service request, click the Expand link on the Service Center panel,
click Manage Service Requests , and then click View and manage service requests .
Facilitating support
EMC recommends that you enable ConnectEMC and Email Home on all Avamar
systems:
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ConnectEMC automatically generates service requests for high priority events.
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Email Home sends configuration, capacity, and general system information to
EMC Customer Support.
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Preface
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EMC Avamar Data Store Gen4T Customer Service Guide