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Restoring Factory Settings

INSTALLATION GUIDE

Troubleshooting

During boot up, tap the screen when the

“Tap anywhere to restore factory settings”

message appears as shown below and
follow the prompts.

The factory settings of the Desk Sign can be restored in 2 ways:

Alternatively, from the tap the menu button from the main screen to show the Bookings

screen as shown below. Tap the network icon and then the time consecutively to unlock the
Control menu and follow the prompts to restore the factory settings.

Menu button

Restore message

Содержание Desk Sign

Страница 1: ...Installation Guide Embrava Desk Sign embrava...

Страница 2: ...nnecting the Desk Sign Powering the Desk Sign Networking the Desk Sign Mounting the Desk Sign Troubleshooting Mount Accessories Mounting on a Desk 03 04 05 06 08 12 13 22 Mounting on a Partition Mount...

Страница 3: ...and have your Desk Sign manage a workspace you must first have registered and have access to the Embrava Device Management System DMS Portal as shown below From within the Embrava DMS you can connect...

Страница 4: ...our Desk Sign you will find the following included in the box Serial number and MAC addresses on packaging and device to help setup and network configuration USB Type C to USB A male cable used to pow...

Страница 5: ...Connecting the Desk Sign 05 Powering the Desk Sign Networking the Desk Sign...

Страница 6: ...SB C adaptor into the back of the device Alternatively connect an Ethernet cable into the Ethernet adaptor into the back of the device 3 Replace the cable cover as shown below and then plug the USB A...

Страница 7: ...ering the Desk Sign INSTALLATION GUIDE 07 4 Once the Desk Sign has been connected to power the screen on the right will be displayed Boot process messages Call to action messages Firmware version list...

Страница 8: ...Fi network If this screen is not displayed tap the screen when the Tap anywhere to open Wi Fi network list message is displayed as shown in the image of point 1 to see the network list 3 Tap the name...

Страница 9: ...its configuration and display the Configuration Successful screen as shown below 6 The Desk Sign will now reboot applying its configuration and then display the availability of its mapped workspace a...

Страница 10: ...net adaptor on the back of the Desk Sign as shown below 2 Connect your Desk Sign to power as described in the Powering the Desk Sign section of this guide Once powered up the Desk Sign will begin to c...

Страница 11: ...ts configuration and then display the availability of its mapped workspace as shown below The Desk Sign is now ready to be mounted at its assigned workspace Wired network connectivity Note Your wired...

Страница 12: ...Mounting the Desk Sign 12 Mounting on a Partition Mounting on a Desk Mounting on a Wall Mounting on Glass Mount Accessories...

Страница 13: ...re sold separately from the Desk Sign The Desk Sign can be mounted using 2 different mounts as illustrated below Partition Desk Mount SKU MNTPART01 Mount bracket Adhesive stickers Screw hooks Mount pl...

Страница 14: ...w the screw hooks into positions 1 and 3 as shown below to ensure the Desk Sign LED bar is placed just above the partition for clear visibility once mounted 2 Peel one side of the adhesive stickers an...

Страница 15: ...ns to hide the cabling when mounting on a partition 1 Use conduit 2 Route the USB cable through the cable channel so that the cable can exit and be hidden from the top of the device as shown in the im...

Страница 16: ...tions 2 and 4 as shown below to ensure the Desk Sign LED bar does not protrude the desk edge once mounted 2 Peel one side of the adhesive stickers and apply them to the correct positions on the mount...

Страница 17: ...shown below See the Mounting on a Wall section for more details on how to prepare a hole when hiding cables with the Wall Mount 1 2 3 4 Tips for hiding cabling 4 Peel the other sides of the adhesive s...

Страница 18: ...Wall Glass mount packaging as shown below 2 Screw the mount plate into position and create a hole 1 5in x 0 6in 40mm x 15mm directly below the Wall Mount as illustrated below 3 Route your power networ...

Страница 19: ...Mounting on a Wall INSTALLATION GUIDE 19 4 Attach the Desk Sign to the hook screws of the mount plate and slide the device down to lock it in position Wall Glass Mount SKU MNTMAG01...

Страница 20: ...apply it to the back of the wall plate Do the same for the rear cover as shown below 3 Peel the other side of the plate adhesive and place the mount plate into position on the glass surface following...

Страница 21: ...ver the back of the device Use conduit to neatly hide cabling as shown below Note When applying adhesive stickers to a surface be sure to first clean the surface and apply at least 10 seconds of press...

Страница 22: ...Troubleshooting 22 Rebooting the Desk Sign Restoring Factory Settings Support Error Messages...

Страница 23: ...r device is cannot communicate with the Embrava DMS servers Please ensure your device is connected to a network with outbound access to port 443 and 8883 Or Cannot load config from Embrava DMS means t...

Страница 24: ...creen 2 The Bookings screen is now displayed as show below Now tap network icon and then the time consecutively as shown below to unlock the Control screen 3 Follow the prompts from the Control screen...

Страница 25: ...n below and follow the prompts The factory settings of the Desk Sign can be restored in 2 ways 1 2 2 Alternatively from the tap the menu button from the main screen to show the Bookings screen as show...

Страница 26: ...sually resolved by the FAQ You can access the FAQ at the URL below https www embrava com faq This section details the different areas you can utilize to get assistance with your implementation of the...

Страница 27: ...lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inter...

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