elvita CTM7840AV, Руководство пользователя

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Troubleshooting 29
© 2021, Elon Group AB. All rights reserved.
TROUBLESHOOTING
Troubleshooting
WARNING!
• Only authorised technicians may carry out repairs.
• If you experience problems with the product, please see if the user instructions and troubleshooting
information in the user manual can help you find a solution. If the problem persists:
–
turn off the product,
– unplug the product from its power supply, and
– contact the support.
Problem Cause Remedy
The machine does not start The door is not properly closed Check if any laundry is stuck
Close the door and try to start again
Machine is not connected to the power
supply Connect the power cord to the power
outlet
No programme has been selected Select a programme
You forgot to press Press
Machine is not turned on Turn on the machine
Display does not come on Power supply is not working Check if the power supply works. If it is
not in working condition contact an
authorised electrician
Main plug is not inserted Connect main plug to power outlet
No programme is selected Select a programme
Machine is not turned on
Press
The door cannot be opened The machine safety interlock is active Disconnect the power and restart the
machine
Water is leaking The connection between the machine
and the inlet pipe or drain hose is not
tight Check and tighten the connections
Clean the drain hose
Detergent residue in the dispenser Detergent is damp or clumped Clean and wipe the detergent
dispenser. See section "Clean the
detergent dispenser",
page 25
Indicator or display does not come on Electrical connection problem Check that the power is turned on and
the plug is inserted correctly
Abnormal noise Transport bolts have not been
removed Remove the transport bolts. See
section "Remove the transport bolts",
page 33
The machine is not levelled Level the machine. See section "Level
the machine",
page 34