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User Manual

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IDS ET5503L

UM600482 Rev. B, page 28 of 37

Section 7: Technical Support

Technical Assistance

Refer to last page for worldwide technical support phone numbers.

Technical Specifications

visit

www.elotouch.com/products

for technical specifications for this device

Support

visit

www.elotouch.com/support

for technical support

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Содержание ET5503L

Страница 1: ...User Manual IDS ET5503L UM600482 Rev A page 1 of 37 USER MANUAL Elo Touch Solutions IDS ET5503L Display ...

Страница 2: ...s Inc Disclaimer The information in this document is subject to change without notice Elo Touch Solutions Inc and its Affiliates collectively Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserves the right to revise this publication and to make changes from...

Страница 3: ...uction 4 Section 2 Unpacking 5 Section 3 IDS Display Installation 7 Section 4 Mounting Information 10 Section 5 Operation 17 Section 6 Maintenance Information 27 Section 7 Technical Support 28 Section 8 Regulatory Information 29 Section 9 Warranty Information 34 Section 10 Appendix A 35 ...

Страница 4: ...in speakers and headphone output capability Touch On Screen Display OSD controls and a family of IDS computer modules Elo Computer modules can be installed to the back of the IDS Display to convert it into an IDS All in One touchcomputer Precautions Follow all warnings precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety ...

Страница 5: ...packing Unpacking the Interactive Digital Signage IDS Display To unpack the IDS follow these steps 1 The carton should be oriented in the manner according to its labeling The hinged plastic locks should be at the bottom 2 Unlock and remove all 4 hinged plastic locks ...

Страница 6: ...he IDS Display and the included accessories Verify that the box contains IDS ET5503L IDS Display HDMI 2 0 cable USB C cable Type A plug to Type C plug power cable IEC 60320 C13 to NA plug power cable IEC 60320 C13 to EU KR plug power cable IEC 60320 C13 to UK plug Serial 3 5mm male to Serial DB9 female cable Energy label according to EU Regulation 2019 2013 Quick Install Guide ...

Страница 7: ...page 7 of 37 Section 3 IDS Display Installation Connector Panel and Interfaces Remove the cable cover located on the back right side of the IDS Display when viewed in landscape orientation to access the connector panel IDS Display I O ports ...

Страница 8: ...detected the monitor will turn on 5 In order to access the power OSD menu and Video Select button open the door that is located on the right side of the monitor Source from USB C 1 Connect the USC C cable Type C plug to Type C plug between the monitor and your host PC 2 Select the correct power cable for your region Connect the cable from the IDS Display POWER IN connector to the AC power source 3...

Страница 9: ...to the monitor 3 As soon as video is detected the monitor will begin to display the content Visit the Elo Touch Solutions website www elotouch com for Updates to the monitor firmware Detailed driver installation guides Touch drivers for other operating systems TouchPro and Infrared units are HID compatible and do not require an Elo touch driver If an Elo touch driver has previously been installed ...

Страница 10: ...Do not leave the IDS Display facing down for long periods of time as this will cause permanent damage to the LCD panel Mounting Orientations The following mounting orientations are supported landscape portrait tabletop and tilt Landscape Orientation When mounting the IDS Display in landscape orientation ensure that the ECM docking bay is on the right side when viewed from the front ...

Страница 11: ...S Display is used in tabletop application support the IDS Display using the VESA mounting pattern on the rear to support the weight of the IDS Display Additional support around the edge may also be added if desired to maintain flatness of the touch screen Cooling methods must be put in place to ensure that the air temperature beneath the monitor does not exceed the operating specifications Refer t...

Страница 12: ...User Manual IDS ET5503L UM600482 Rev B page 12 of 37 Tilt Mode The IDS Display can support a tilt of 15º 15 degrees max ...

Страница 13: ...MOUNT PER MIS F 600 x 600mm M8x18mm Refer to www elotouch com for dimensional drawings Optional Mounting Methods An optional low profile wall mount kit is available for the IDS ET5503L Displays Detailed information is available on the marketing specification drawing at www elotouch com Elo Low Profile Wall Mount kit Elo Part Number E727774 Drawing Numbers MS602320 for IDS ET5503L Consult the wall ...

Страница 14: ... is mounted in portrait mode relocate the top right side speaker to the lower left side to have better natural stereo performance 1 Remove the mounting screw of the speaker and slide the speaker downward to disengage the mounting hooks Pull the speaker downward enough so the cable connector is exposed and disengage the connector ...

Страница 15: ...ual IDS ET5503L UM600482 Rev B page 15 of 37 2 Remove the mounting screw from the mounting cover on the top right of the IDS Display and slide the cover downward to disengage the mounting hooks Cable Connector ...

Страница 16: ...and connector through the hole and slide the speaker down from the top so both hooks are engaged with the slots in the back cover Reinstall the mounting screw 4 Install the cover removed in step 2 in the old speaker location by sliding it in so the hooks engage the slots in the back cover and then install the mounting screw Slide cable connector into this hole ...

Страница 17: ...rent for the IDS Display are provided in the power ratings table below Operating Voltage Range Operating Frequency Range 100 240Vac 50 60 Hz Usage Duty Cycle In order to save energy and extend life of the display Elo recommends shutting off the display when not in use A number of tools such as Content Management System CMS player applications Operating System settings and the Real Time Clock featu...

Страница 18: ...tions this involves compressing the input image in the X and Y dimensions to fit the panel An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computers output video image is scaled by the monitor to fit the display This loss of fidelity is most apparent when viewing feature rich images at close distances for example images containing small font text Your IDS Display ...

Страница 19: ...ratio Aspect Ratio Adjusts aspect ratio of the display Default Fill Screen Fill Screen scales the X and Y dimensions of the input video up or down as needed to the display s native resolution Fill Aspect Ratio Assuming a landscape orientation and an input video with aspect ratio smaller than 16 9 scales the Y dimension of the input video up or down as needed to the display s Y resolution and scale...

Страница 20: ...t Off Volume Adjust the audio from 0 100 Default 50 Power Power Loss Behavior When power to the monitor is lost and regained the behavior that is chosen will be executed Always On Always Off Last State Default Last State Power Lock When enabled the monitor will remain ON even if the power button is pressed If this feature is enabled and power to the monitor is lost when power is regained Power Loc...

Страница 21: ...ified Chinese Traditional Chinese Japanese and Korean Default English OSD Lock When selected the OSD will not popup when the Menu button is pressed If the OSD needs to be unlocked press and hold the Menu button for five 5 seconds This will cause the monitor to unlock the OSD menu OSD Portrait Rotation Adjusts the OSD orientation between Portrait and Landscape mode Touch Switch Select normal touch ...

Страница 22: ... OSD menu The buttons and their functionality are Button Function when OSD is not displayed Function when OSD is displayed Menu Display OSD main menu Return to previous OSD menu n a Increase value of selected parameter select next menu item Power for the monitor Toggles the power status of the monitor n a Decrease value of selected parameter select previous menu item Touch Activated OSD IDS ET5503...

Страница 23: ...he Multiple Display Control command sets Users can communicate with the monitor through either of these protocols The host application can send a variety of different commands which will be executed on the IDS Display For detailed information regarding the command set refer to the application note available here CEC Functionality Consumer Electronic Control The IDS Display is equipped with CEC cap...

Страница 24: ...r Functionality This IDS Display includes a light and color sensor that can adjust the brightness of the screen and the color of the display to meet the ambient light and color levels Details of the functionality can be found in the Section 10 Appendix A The light sensor can be used to wake the monitor from sleep mode This will happen when there is a change in the amount of light from very dim 50 ...

Страница 25: ...acitance version of the monitor Elo Active Stylus Part Number E216215 Please visit www elotouch com for Stylus API s Note The minimum distance between two monitors should be 72cm 28 35in 10 Elo also provides passive stylus pens that be used on the Infrared version of the monitor which can be used simultaneously with finger for touch Elo Passive Stylus Part Number E727568 Only available for IR sku ...

Страница 26: ...5 which includes Elo s Conference Camera and i5 Windows 10 Computer Module complete with an intuitive dashboard interface for easy navigation to the pre installed whiteboarding and wireless BYOD content sharing software The launcher also allows for quick access to any 3rd party video conferencing and office productivity software Conference Camera Optional Elo provides an optional camera module P N...

Страница 27: ...ed with a 3 wire grounding power cord The power cord plug only fits into a grounded outlet Do not fit or modify the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Only use the power cord that came with your Elo IDS Display Use of an unauthorized power cord may invalidate your warranty Ensure that the system is maintained and runs within the specif...

Страница 28: ...echnical Support Technical Assistance Refer to last page for worldwide technical support phone numbers Technical Specifications visit www elotouch com products for technical specifications for this device Support visit www elotouch com support for technical support ...

Страница 29: ...lified service technician Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power Emissions and Immunity Information Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are desig...

Страница 30: ...rectives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2014 30 EU as indicated in European Standard EN 55032 Class A and the Low Voltage Directive 2014 35 EU as indicated in European Standard EN 60950 1 General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used accor...

Страница 31: ...into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experienced radio or television technician Agency Certifications The following certifications and marks have been issued or declared for t...

Страница 32: ...rt is below the limit requirement of GB T 26572 X Indicates that said hazardous substance contained in at least one of the homogenous materials used for this part is above the limit requirement of GB T 26572 For items marked with X exemptions were taken according to EU RoHS Explanation of Markings In accordance with the SJ T11364 requirement electrical and electronic products are marked with the f...

Страница 33: ... 100 240 VAC 50 60Hz Operating Storage Conditions Operating Conditions Temperature Portrait Landscape Tilt 15 0 C 40 C 32 F to 104 F Tabletop 0 C 35 C 32 F to 95 F Humidity 20 to 80 non condensing Storage Conditions Temperature 20 C 60 C 4 F to 140 F Humidity 10 to 95 38 7 C max wet bulb temperature ...

Страница 34: ...User Manual IDS ET5503L UM600482 Rev A page 34 of 37 Section 9 Warranty Information For warranty information go to http support elotouch com warranty ...

Страница 35: ...DS ET5503L UM600482 Rev A page 35 of 37 Section 10 Appendix A Light Sensor Curve 0 50 100 150 200 250 300 10 15 20 25 30 35 40 45 50 55 60 65 70 75 80 85 90 95 100 100 Brightness Curve Brightness Light Sensor Value ...

Страница 36: ...User Manual IDS ET5503L UM600482 Rev A page 36 of 37 Color Sensor The color sensor functions according to the following chart ...

Страница 37: ...sletter To find out more about our extensive range of Elo touch solutions go to www elotouch com or call the office nearest you North America Tel 1 408 597 8000 Fax 1 408 597 8001 customerservice elotouch com Europe Tel 32 0 16 70 45 00 Fax 32 0 16 70 45 49 elosales elotouch com Asia Pacific Tel 86 21 3329 1385 Fax 86 21 3329 1400 www elotouch com cn Latin America Tel 54 11 4785 9129 www elotouch ...

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