67
Symptom
Possible cause/remedy
The UVC image fails to
be output.
• Disconnect the USB cable, restart the software, and then connect
the USB cable again.
• If the UVC image still fails to be output after restarting the
software, contact the software vendor and ask if the software you
are using supports MJPEG.
• When you stop the USB camera app during USB streaming, wait
at least 5 seconds before restarting the app.
• When you disconnect the USB cable during USB streaming, wait
at least 5 seconds before reconnecting the cable.
Some buttons on the
remote control and
Operating panel cannot
be used in the USB
mode (UVC).
• You cannot record the camera image, display a thumbnail, display
a still image or play the video while displaying the UVC image.
About the light (LED lighting)
The brightness of the light will diminish with long-term use. If its brightness has significantly
diminished, consult the dealer from whom you purchased this product or our nearest
branch/office for replacement.
About long-term usage of this product
Due to the lifetime of its parts, if the product is used for longer than the warranty period, its
performance and quality may deteriorate. In this case, we will replace the parts for a
charge. Consult the dealer from whom you purchased the product or our nearest
branch/office.
