Elli ID. Charger, Руководство пользователя

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ID. Charger
45
EN
Troubleshoo
ting
In
valid v
ehicle
communic
ation
Charging not possible
Pilot wire might be shorted to ground.
— If the vehicle is connected to the wallbox,
disconnect it. Wait until the wallbox is idle
before reconnecting your vehicle.
— If the error still occurs when the vehicle is not
connected, inspect the charging cable and the
connector for dirt or damage.
W
allbo
x
is r
emo
tely
set
to inoperable
*
Charging not possible
— Check the wallbox settings in your
We Connect ID. App.
— If the error still occurs, contact your customer
support in order to have your settings checked.
Communic
ation
boar
d c
anno
t
be f
ound*
Charging not possible
— Have the wallbox switched off at the power
supply cabinet. Have the wallbox switched on
again for a reboot.
— Have the wallbox checked for a proper connection
between the power board and the communication
board.
W
allbo
x is inoperable
due to
une
xpected/internal err
or
Charging not possible
— If the vehicle is connected to the wallbox,
disconnect it. Wait until the wallbox is idle
before reconnecting the vehicle
— If the vehicle is not connected to the wallbox,
have the wallbox switched off at the power
supply cabinet. Have the wallbox switched on
again for a reboot.
— If the error is not corrected, contact your
customer support.
Curr
ently
no
t c
onnected
to
the IT
systems o
f Elli*
Charging possible
Charging is still possible either with
recently accepted cards or without access control.
— Use the Configuration Manager in order to make
sure that the network settings are correct.