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What to do if...
Remedying small malfunctions yourself
If while the appliance is operating a short acoustic signal sounds 3 times
and one of the following messages appears in the display:
–
„No incoming water/Check tap & Hose“,
–
„No drain - check/drain hose/filter” or “Pump Blocked”,
–
“Door not Closed”,
please have a look at the following table.
When the fault is remedied, press the START/PAUSE key.
If “Warning : E and number or letter” is displayed: Switch the appliance off
and on again. Re-set the program. Press the START/PAUSE key.
If the warning is displayed again, please contact the Customer Care
Department and inform them of the warning.
Problem
Possible cause
Remedy
Washing machine does not
work.
Mains plug not plugged in
or fuse not working.
Plug in mains plug. Check fuse.
Door not closed properly.
Close door - there should be an
audible click.
START/PAUSE key was
not pressed for long
enough.
Press START/PAUSEkey for
longer.
Door cannot be closed.
Child safety device en-
gaged.
Release child safety device.
Display shows: ”Selection er-
ror”.
The selected function can-
not be combined with oth-
er program settings.
Make another selection.
Display shows: “Door not
Closed/Please check”
Door not closed properly.
Close door - there should be an
audible click.
Start program again.
Display shows: “No incoming
water/Check tap & Hose”
Tap turned off.
Turn the tap on.
Filter in the screw connec-
tion of the inlet hose is
blocked.
Turn off the water tap. Unscrew
hose, take out filter and clean it.
Water tap is blocked with
limescale or faulty.
Check the water tap and have it
repaired if necessary.
