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In case of power failure or appliance failure the appliance door remains locked. The washing
programe continues, when the power is restored. If the door remains locked in case of
failure, it is possible to open it using the emergency unlock feature.
Before opening the door:
Emergency Door Opening
Malfunction
Possible cause
Solution
The electronic unbalance detection
device has cut in because the
laundry is not evenly distributed in
the drum. The laundry is
redistributed by reverse rotation of
the drum.
This may happen several times
before the unbalance disappears
and normal spinning can resume. If,
after 10 minutes, the laundry is still
not evenly distributed in the drum,
the machine will not spin. In this
case, redistribute the load manually
and select the spin program.
Machine not installed properly.
Make sure the levelling of the
appliance is correct. Refer to
“Installation”.
Transit bolts or packaging
not removed.
The load may be too small.
Make sure that the packaging
and/or the transit bolts are
removed. Refer to “Unpacking”.
Machines based on modern
technology operate very
economically using very little water
without affecting performance.
Add more laundry in the
drum.
Pause the machine and
redistribute laundry
manually.
Spinning starts
late or the
machine does
not spin:
The machine
makes an
unusual noise:
No water is
visible in the
drum:
Make sure that the water temperature and the laundry are not hot. Wait till
they cool down, if necessary.
WARNING!
Make sure that the drum is not rotating. Wait till the drum stops rotating, if
necessary.
WARNING!
Make sure that the water level inside the drum is not too high. Proceed with
an emergency drain, if necessary (refer to “Care and cleaning” chapter).
WARNING!
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