Problem
Possible cause
Solution
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Contact the nearest Author‐
ised Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation".
Many food products were
put in at the same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed
correctly.
Refer to "Closing the door".
The "FastFreeze" or
"Shopping" is switched
on.
Refer to "FastFreeze mode"
or "Shopping mode".
There is too much frost
and ice.
The door is not closed
correctly or the gasket is
deformed/dirty.
Refer to "Closing the door".
The compressor does not
start immediately after
pressing the "FastFreeze"
or "Shopping", or after
changing the temperature.
This is normal, no error
has occurred.
The compressor starts after
a period of time.
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
Water flows inside the re‐
frigerator.
Food products prevent
the water to flow into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
The water outlet is clog‐
ged.
Clean the water outlet.
Temperature cannot be
set.
The "FastFreeze mode"
or "Shopping mode" is
switched on.
Switch off "FastFreeze
mode" or "Shopping mode"
manually, or wait until the
mode resets automatically to
set the temperature. Refer to
"FastFreeze mode" or
"Shopping mode".
ENGLISH
15
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