If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned, contact your nearest
Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model
number, the 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator
compartment.
Automatic Ice maker system
CONCERN
WHAT TO DO
Ice maker does not produce ice or
not enough ice
The icemaker is designed to produce a
tray of ice approximately every 3 hours,
depending on the conditions.
Ensure that the Ice Maker is switched on at the user interface refer to "About the
User Interface" for details.
Ensure water tank is full and contains clean water (if liquids other than clean
water have been used, call Electrolux Customer Care).
Ensure water tank is securely pushed into pump housing.
Ice has bad odour or taste
If the freezer compartment is too warm, refer to "freezer is too warm" then wait
24 hours for the freezer to reach ideal temperature.
Turn the unit off at the mains and leave for 2 minutes then turn the appliance
back on (this will reset the icemaker unit). Check for ice production after 24 hours.
Check that there is no obstruction under the ice maker and ensure the ice bi n is
fitted correctly.
Cover food to ensure ice does not absorb foreign odours.
Interior of appliance or ice bin may require cleaning, refer to “Cleaning your
refrigerator”.
Discard stale ice monthly and allow ice maker to produce a fresh supply.
TROUBLESHOOTING
Door operation
CONCERN
WHAT TO DO
Freezer door pops open.
This is normal and should re-close. This happens when the refrigerator door is
closed too quickly.
If the freezer door stays open, it indicates that the appliance needs to be tilted
backwards a little further. Refer to section “Installing your new appliance”.
Self close not working.
Check if your appliance has self closing hinges as not all models do.
It indicates that the appliance needs to be tilted backwards a little further. Refer
to section “Installing your new appliance”.
Door not sealing properly
Ensure there is nothing that is preventing the door from closing such as appliance
contents or items placed near the appliance.
Ensure that the crisper/freezer bin is closed completely. Refit if required as
referred to in the section "Using your refrigerator".
Ensure the appliance is set up as per recommendations.
Door difficult to open and close
If the door is difficult to open just after you have closed it this is due to the
pressure equalising, the door will open normally after a few minutes.
TROUBLESHOOTING
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