Revised July 29, 2019
LX2160 Owner's Manual
www.electro-mech.com · 800.445.7846
Page 21
Parts Exchange
If, after working with our support staff, you discover that a part needs to be serviced or
replaced, the next step is to send the part to Electro-Mech for repair. During the
warranty period, we repair parts and return them via UPS ground service at no charge.
We can ship parts via overnight service for an additional charge. For work that falls
outside of the warranty terms, we can, upon request, provide an estimate of repair costs
on returned parts before performing the work. The typical turnaround on repair work is
less than three business days
Electro-Mech maintains a supply of common parts for immediate shipment. Some
customers choose to purchase new parts for immediate use and will later send old parts
back to us to be repaired and returned as "backup" stock. In some cases our support
plans include the option for shipping replacement parts to the customer once our
service staff has identified a problem. The customer will then return the damaged part
after receiving the replacement. Electro-Mech requires a valid credit card number
before initiating a shipment of this type. We do not apply charges to the card unless the
customer does not return parts within ten days or if the returned parts require work
outside of our warranty terms.
Our shipping address:
Electro-Mech Scoreboard Co.
72 Industrial Blvd.
Wrightsville, GA 31096
