Page
9
of
11
Troubleshooting
Do not repair or disassemble the unit by yourself, unauthorized repair attempts will invalidate
the warranty and may cause bodily harm.
Issue Possible
Reason
Solution
No power
1. Power cord is unconnected
2. Honeycomb filter support is not
installed correctly
3. The master switch is not turned
on.
4. The power key is not pressed.
1. Connect the power cord
2. Install the honeycomb filter
correctly.
3. Turn on the master switch
4. Press the power key.
No dust elimination
1. The honeycomb filter is blocked.
2. The air inlet is blocked
1. Remove the honeycomb
filter and clean it.
2. Remove the obstruction
Water tank does not move The pump supporter is loosened
and blocks the water tank.
Reset the pump supporter.
Odour emission from unit
1. New unit. When the unit is used
for the first time, the Honeycomb
cooling media will have an odour,
which will dissipate within a week
of use
2. Honeycomb filter may have
developed mold or bacterial growth
1. No action required
2. Clean the filter pads with
mild antibacterial solution.
Dry before use.
If the above solutions do not resolve the problem please contact the service centre.
