5
WA R R A N T Y R E T U R N S ( U SA O N LY)
A. Elation Professional hereby warrants, to the original purchaser, Elation Professional products
to be free of manufacturing defects in material and workmanship for a period of two years (730
days), and Elation Professional product rechargeable batteries to be free of manufacturing
defects in material and workmanship for a period of six months (180 days), from the original
date of purchase. This warranty excludes discharge lamps and all product accessories. This
warranty shall be valid only if the product is purchased within the United States of America,
including possessions and territories. It is the owner’s responsibility to establish the date
and place of purchase by acceptable evidence, at the time service is sought.
B. For warranty service, send the product only to the Elation Professional factory. All shipping
charges must be pre-paid. If the requested repairs or service (including parts replacement)
are within the terms of this warranty, Elation Professional will pay return shipping charges
only to a designated point within the United States. If any product is sent, it must be shipped
in its original package and packaging material. No accessories should be shipped with the
product. If any accessories are shipped with the product, Elation Professional shall have no
liability what-so-ever for loss and/or damage to any such accessories, nor for the safe return
thereof.
C. This warranty is void if the product serial number and/or labels are altered or removed; if
the product is modified in any manner which Elation Professional concludes, after inspection,
affects the reliability of the product; if the product has been repaired or serviced by anyone
other than the Elation Professional factory unless prior written authorization was issued to
purchaser by Elation Professional; if the product is damaged because not properly maintained
as set forth in the product instructions, guidelines and/or user manual.
D. This is not a service contract, and this warranty does not include any maintenance, cleaning
or periodic check-up. During the periods as specified above, Elation Professional will replace
defective parts at its expense, and will absorb all expenses for warranty service and repair
labor by reason of defects in material or workmanship. The sole responsibility of Elation
Professional under this warranty shall be limited to the repair of the product, or replacement
thereof, including parts, at the sole discretion of Elation Professional. All products covered
by this warranty were manufactured after January 1, 1990, and bare identifying marks to
that effect.
E. Elation Professional reserves the right to make changes in design and/or performance
improvements upon its products without any obligation to include these changes in any
products theretofore manufactured.
F. No warranty, whether expressed or implied, is given or made with respect to any accessory
supplied with the products described above. Except to the extent prohibited by applicable law,
all implied warranties made by Elation Professional in connection with this product, including
warranties of merchantability or fitness, are limited in duration to the warranty periods
set forth above. And no warranties, whether expressed or implied, including warranties of
merchantability or fitness, shall apply to this product after said periods have expired. The
consumer’s and/or dealer’s sole remedy shall be such repair or replacement as is expressly
provided above; and under no circumstances shall Elation Professional be liable for any loss
and/or damage, direct and/or consequential, arising out of the use of, and/or the inability to
use, this product.
G. This warranty is the only written warranty applicable to Elation Professional products and
supersedes all prior warranties and written descriptions of warranty terms and conditions
heretofore published.
WARRANTY RETURNS
All returned service items whether under warranty or not, must be freight pre-paid and
accompany a return authorization (R.A.) number. The R.A. number must be clearly written on
the outside of the return package. A brief description of the problem as well as the R.A.
number must also be written down on a piece of paper and included in the shipping container.
If the unit is under warranty, you must provide a copy of your proof of purchase invoice. Items
returned without a R.A. number clearly marked on the outside of the package will be refused
and returned at customer’s expense. You may obtain a R.A. number by contacting customer
support.
