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5
PLATINUM SEVEN™ User Manual
CUSTOMER SUPPORT
Elation Professional
®
provides a customer support line, to provide set up help and
to answer any question should you encounter problems during your set up or
initial operation. You may also visit us on the web at
www.elationlighting.com
for
any comments or suggestions. For service related issue please contact Elation
Professional®.
ELATION SERVICE USA - Monday - Friday 8:00am to 5:00pm PST
Voice: 323-582-3322
Fax: 323-832-9142
E-mail:
ELATION SERVICE EUROPE - Monday - Friday 08:30 to 17:00 CET
Voice: +31 45 546 85 30
Fax: +31 45 546 85 96
E-mail:
WARRANTY REGISTRATION
Please complete and mail in the enclosed warranty card or register online:
http://www.elationlighting.com/Login.aspx
to validate your purchase. All
returned service items whether under warranty or not, must be freight pre-paid
and accompany a return authorization (R.A.) number. The R.A. number must be
clearly written on the outside of the return package. A brief description of the
problem as well as the R.A. number must also be written down on a piece of
paper and included in the shipping container. If the unit is under warranty, you
must provide a copy of your proof of purchase invoice. Items returned without a
R.A. number clearly marked on the outside of the package will be refused and
returned at customer’s expense. You may obtain a R.A. number by contacting
customer support.
I M P O R T A N T N O T I C E !
There are no user serviceable parts inside this unit. Do not attempt any repairs
yourself; doing so will void your manufactures warranty. Damages resulting from
modifications to this fixture and/or the disregard of safety and general user
instructions found in this user manual void the manufactures warranty and are
not subject to any warranty claims and/or repairs.
