Wireless Connection Troubleshooting
Problem
Cause
Solution
Unable to nd or connect to Mind-
Wave headset, or headset disconnects
unexpectedly
Low battery
Replace the AAA battery
in the MindWave with a
new battery
MindWave is not turned on
Turn the MindWave on
MindWave is not paired to
this computer
Make sure that you have
used the MindWave Man-
ager to search for your
headset
MindWave headset is too
far from the Wireless USB
Adapter
Check that your headset
stays within 10 feet of the
Wireless Adapter
inkGear Connector is not
running
Make sure the inkGear
Connector is running and
enabled.
Light on MindWave headset does not
turn from red to blue
e Wireless USB Adapter
is not plugged into com-
puter
Plug in the MindWave
Wireless
USB
Adapter
into a USB port on your
computer.
e Wireless USB Adapter
drivers are not installed
Install the drivers accord-
ing to the "
Wireless USB
Adapter Setup
" instruc-
tions
e Wireless USB Adapter
is already paired with a
different MindWave head-
set (blue light showing on
Adapter)
Run MindWave Manager
to pair your MindWave
Could not nd or connect to Wireless
USB Adapter
e Wireless USB Adapter
is not plugged into com-
puter
Plug in the MindWave
Wireless
USB
Adapter
into a USB port on your
computer.
An application is already
using the Wireless USB
Adapter and its COM port
Close any other applica-
tions that are connected to
the MindWave
Other
Strong radio interference
Move the headset closer to
the Wireless USB Adapter,
or move the Adapter closer
to the headset using a USB
extension cable (not in-
cluded)
Note:
If problems still persist, re-run the MindWave Application Disc setup to download the latest
version of the software or visit
http://support.neurosky.com
or email [email protected]
w w w . e k t
2
. c o m
Electronics
Katrangi
Trading