Ekopower EkoHeat 1500, Руководство пользователя

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Page 18
Warranty Ekopower ApS.
Ekopower ApS provides warranty on all products according to the Sale of Goods Act.
Ekopower ApS provides 3 years of warranty on all products under the following assumptions and exceptions.
1. Complaints
A. The warranty given by Ekopower ApS, does not deprive the consumer access to do any liability, after
the law, applicable to the dealer, who has supplied the product to the consumer.
B. To uptain the extendend warranty given by Ekopower, the consumer must always contact Ekopower
directly on phone: +45 63407050 or at
post@ekopower.dk. Outside the normal opening hours of
Ekopower, this is done by sending an e-mail to service@ekopower.dk
2. What is covered under the warranty?
A. The warranty is only valid for the products delivered by Ekopower.
B. The warranty covers the following from the date of installation:
I. Costs for changing and repair the first 12 months.
II. Spare parts for 3 years. Except from this are the electrical igniter, photo sensor and the burner pipe.
III. Warranty of corrosion for 5 years, if correct shunt valve is mounted.
C. Only service staff from Ekopower can decide if it is a matter of complaint under the warranty.
D. Ekopower reserve the right to send an external service company. This can only be done by Ekopower.
The installer / dealer, who have no written agreement from Ekopower, will not get any work of
warranty covered on products from Ekopower.
E. Costs for demounting/mounting of household goods or similar will be invoiced directly to the
customer, if this is necessary for repairing the complaint on the product from Ekopower.
3. Warranty conditions

It is a condition for the warranty that the warranty certificate is filled in and registered at Ekopower
no later than 14 days after the installation.

The consumer must check the product immediately upon receipt. Ekopower must be notified on any
damages or defects as soon as possible, and within 8 days.

The product must be properly installed, that means according to current standards at the time of
installation and the included user manual.
4. Where is the warranty valid?
A. The warranty is only valid in Denmark, except from the Faroe Islands & Greenland.
5. Damages caused by the product
A. Ekopower ApS is responsible for damages caused by the product according to the Product Liability.
B. Damages due to leaking water is not covered.
Best regards
Dan Elkjær
Director
Falstervej 28
Dk-5500 Middelfart Tlf:
+45 63 40 70 50
Fax +45 63 40 70 54
CVR nr. VAT no. 33 35 55 48
www.ekopower.eu
Post@ekopower.dk