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Chapter 4 Troubleshooting
Chapter 4 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local dealer.
Common
Problems
Possible cause and remedy
1. No picture
Power indicator does not light.
•
Check whether the power cord is connected correctly.
If the problem persists, turn off the power, and then turn
it on again a few minutes later.
Press
.
•
•
•
Power indicator lights orange.
•
Operate the mouse or keyboard.
Check whether the power of the connected device is
turned on.
Check whether the signal cable is connected properly.
Switch the input signal.
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•
•
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Power indicator lights blue.
•
Check whether the power of the connected device is
turned on.
Switch the input signal.
Set each adjusting value in [Brightness] and [Contrast]
to higher level. (see page 15)
•
•
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2. The screen is too bright or too
dark.
Adjust using [Brightness] or [Contrast]. (The LCD
monitor backlight has a fixed life span. When the screen
becomes dark or begins to flicker, contact your local
dealer.) (see page 15)
•
3. No sound
Check whether the audio cable is connected properly.
Check that the volume is not set to “0”.
•
•
4. Green/red/blue/white dots or
defective dots remain on the
screen.
This is due to LCD panel characteristics and is not a
failure.
•
5. Interference patterns or pressure
marks remain on the screen.
Leave the monitor with a white or black screen. The
symptom may disappear.
•
6. Afterimages appear.
Afterimages are particular to LCD monitors. Avoid
displaying the same image for a long time.
Use the screen saver or power save function to avoid
displaying the same image for extended periods of time.
•
•
When displaying on a PC screen
Problems
Possible cause and remedy
1. Display position is incorrect.
Adjust image position using [H Position] or [V Position].
(see page 15)
•
2. Whole screen is flickering or
blurring.
Adjust using [Phase]. (see page 15)
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