Troubleshooting
9.1 Fault correction
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CuratOR LX491W
Instructions for Use, 02/2018
9 Troubleshooting
In normal operation, an image is displayed when the sources are set correctly. In the event
of a fault, the following checks can help localize the cause, based on the screen display and
the signal information in the OSD.
1. Check the device for the possible causes listed in the following.
2. Carry out the remedial measures before contacting service personnel.
9.1 Fault correction
Fault
Cause
Remedy
No picture appears on
the monitor
Monitor is in standby
•
Check whether the monitor is in energy
saving mode; for example, has Power
Management been activated by the signal
source and monitor?
•
End standby by holding down "Standby"
on the remote control.
Power cable not connected
or connected incorrectly
•
Check the power cable.
•
Is the power switch in the "On" position?
•
Can the OSD menu be activated?
No sync signal or video sig-
nal
•
Check whether source sweep has been
switched on and the source chosen under
source selection is connected.
•
Check the video cable.
Sync cable connected incor-
rectly
Exchange the sync cable connectors.
The video source is not
sending a video signal, or is
sending an unknown timing.
•
Check the video source.
•
In the "Info" OSD menu, check whether the
source was detected and that the source
signal is in the displayable range.
The video source is sending
an unknown timing
Set a different timing for the video source.
Blown fuse
Contact service.
Fuzzy picture, interfer-
ence in vertical lines
Scanning frequency or
phase incorrectly set.
Set the frequency and phase.
Picture is without con-
trast and has a strong
green shading
The video source is only
transmitting a green signal
•
In the OSD "Signal" menu, switch from
"Color" to "Monochrome".
•
Check the selected LUT and whether the
USER settings can be changed.
•
Has the device been running for at least 20
minutes without Power Management acti-
vated?
Other
Loose plug
Connect the loose plug and secure it.
Defective cable
Replace the defective cable.
Содержание CuratOR LX491W
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