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Product Service Form:
Should your controller ever develop a defect!
Warranty inquiry
Repair inquiry (payable repairs)
If your controller develops a defect, complete this form carefully and send it to our Service Department
together with the defective controller and sensor, a copy of the bill of purchase, and the confirmation of
installation from your electrician. Without these items we will be unable to deal with your complaint!
weka Holzbau GmbH
Service-Abteilung
Johannesstraße 16
D-17034 Neubrandenburg
Part 1: (to be completed by the customer)
Phone:
Name of customer:
Street/Town:
Country/Postcode:
Details of the defective controller
weka article no:
Electrician’s invoice no.:
Model/Type:
Electrician
Company:
Serial no.:
Street/Town:
Date of purchase:
Country/Postcode:
weka job no:
Phone:
Description of the fault:
The controller, sensor and bill of purchase are being forwarded to weka Holzbau GmbH on
Part 2: (to be completed by weka)
The controller, sensor and bill of purchase were received by weka Holzbau GmbH on
Testing of the controller by weka and results of the test:
Date, Signature for weka Test Center
➩
If the defect is covered by the warranty, a replacement unit and sensor will be delivered at once.
➩
If the defect is not the fault of the manufacturer or is not covered by the warranty, the customer will be
sent a quotation for the repair.
GB
Anleitung AV 10 01.10.2003 15:19 Uhr Seite 20
