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TROUBLESHOOTING

SYMPTOM “A”: NO HEAT, INDICATOR LIGHT OFF

1) ELECTRIC SUPPLY IS OFF

Turn on the TWO main circuit breakers. Ensure the breakers are properly connected to the 

relay.  L1/L2 from one breaker must correspond with the same relay.  You must be able to get
240V across each relay when powered up independently.  Do not use space saving breakers.

2) NO OR LOW WATER FLOW 
Ensure that the minimum flow rate to switch on your heater is met.  “TC” Models minimum
flow rate = 0.70   gallons per minute.  Also check that the inlet filter screen is clear from any
debris. This is located in the brass inlet boss.

3) WATER CONNECTIONS ARE REVERSED
Correct configuration is: 
Cold water inlet = right side, hot water outlet = left side.

4) ELEMENT BURNED OUT
TURN OFF THE TWO MAIN CIRCUIT BREAKERS!
Using an ohmmeter test the resistance of the heating element
across the two threaded termination rods on top of the element.
The resistance reading should be roughly 5.0 ohms. If the resistance
is much greater than this value, call Eemax for a replacement element.

5) ECO TRIPPED (High Limit Thermostat)
TURN OFF THE TWO MAIN CIRCUIT BREAKERS!
Reset by pushing in red button on each heater module.  If the Eco was tripped it will re-engage.

SYMPTOM “B”: NO HEAT OR LOW TEMPERATURE WITH INDICATOR LIGHT ON

1) WATER FLOW TOO HIGH
Reduce the water flow by using an outlet ball valve. See page 9 for temperature rise at various
flow rates.

2) INCORRECT POWER SUPPLY
Make sure that the unit is connected to the voltage supply specified on the rating label on the front 

cover of the unit and no other.

3) ELEMENT BURNED OUT
TURN OFF THE TWO MAIN CIRCUIT BREAKERS!
Repeat the steps from paragraph 4 above.

4) ECO TRIPPED (High Limit Thermostat)
TURN OFF THE TWO MAIN CIRCUIT BREAKERS!
Reset by pushing in red button on each heater module.

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Содержание PA014240

Страница 1: ...O COMPLY WITH THE INSTALLATION WARNING MODELS COVERED IF YOU REQUIRE ANY HELP OR HAVE ANY QUESTIONS RELATING TO THE INSTALLATION OR PERFORMANCE OF THIS HEATER PLEASE CALL OUR TECHNICAL SERVICE DEPARTMENT TOLL FREE 1 800 543 6163 HAVE THE INFORMATION LISTED BELOW WHEN CALLING S N __________ MODEL _____________________INSTALL DATE__________ ANY DAMAGES BECAUSE OF FAILURE TO COMPLY WITH THE INSTALLAT...

Страница 2: ...NG THIS UNIT HAS TWO DEDICATED INDEPENDANT POWER CIRCUITS DISCONNECT BOTH POWER CIRCUITS BEFORE SERVICING DO NOT USE SPACE SAVING BREAKERS WARNING IMPROPER INSTALLATION ADJUSTMENT ALTERATION SERVICE OR MAINTENANCE MAY CAUSE DEATH SERIOUS BODILY INJURY OR PROPERTY DAMAGE REFER TO THIS MANUAL FOR ASSISTANCE OR CONSULT THE LOCAL ELECTRIC UTILITY FOR FURTHER INFORMATION WARNING WATER HEATERS ARE EQUIP...

Страница 3: ...sy replacement of the element 5 The heater should be fixed to the wall using all four mounting holes of the backplate Use an appropriate fastener for the weight For the unit to be mounted against hollow walls we suggest using steel wall anchors with the correct grip range and 10 32 screws at a minimum NOTE The heater should be installed below the level of all hot water outlets serviced by this NOT...

Страница 4: ...Mounting Layout for Series 2 Systems 4 Figure 1 ...

Страница 5: ...ter Failure to do so could cause damage to the flow switch 3 Install isolating valves full flow ball valve type on both inlet and outlet pipes This allows unit to be isolated for maintenance purposes Fig 2b 4 When all plumbing is complete fully check the system for water leaks at all the plumbing connections If any leaks are present take corrective action Then fully open both Inlet and Outlet BALL...

Страница 6: ...n Threaded type Teflon tape only No pipe dope NPT Elbow NOTE When soldering pipe joints remove heater from the wall Serious damage can occur if any soldering is done while pipes are connected to the heater Take care to ensure that the pipes are correctly aligned with the inlet and outlet bosses in order to avoid excessive stress on the heater body molding Pipe support 6 To Two Dedicated Independen...

Страница 7: ...endent circuits and appropriate wiring and circuit breaker configurations MODEL TYPE Voltage kW output AMPERAGE PA014240 1φ 240V 15 0 63 2 x 31 5 PA016277 1φ 277V 16 0 58 2 x 29 PA019240 1φ 240V 19 0 80 2 x 40 PA020277 1φ 277V 20 0 72 2 x 36 PA023240 1φ 240V 23 0 96 2 x 48 Table 1 Use dedicated independent circuits and appropriate wiring and circuit breaker configurations dictated by the power req...

Страница 8: ...in the system will be purged out Two the heater units will be pressurized up to the supply pressure This will prevent the elements from having air pockets when energized 4 At this point you may energize the hot water heater Once energized the Thermostatic control touch pad display on the front cover will illuminate This is where and when you will program your desired temperature Fig 4 IV COMMISSIO...

Страница 9: ... the resistance of the heating element across the two threaded termination rods on top of the element The resistance reading should be roughly 5 0 ohms If the resistance is much greater than this value call Eemax for a replacement element 5 ECO TRIPPED High Limit Thermostat TURN OFF THE TWO MAIN CIRCUIT BREAKERS Reset by pushing in red button on each heater module If the Eco was tripped it will re...

Страница 10: ...EX1049 1 TRIAC EX1050 1 EX278C ECO ...

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