10
**
Note**
Only units with the same
Network Password
will be shown,
please check that first, to make sure they all have the same network
password (Case sensitive).
**Note**
If a Unit shows MAC Address of all 0’s, this unit might not have a
solid connection, or might not connect at all. If this is the case please
contact technical support.
**
Note**
If there are Units in your home, that you do not see in this
Network scan, try to unplug all devices, and plug them back in (Only do
this with the Units that you do not view in the network screen, you don’t
have to do this with all units. If the problem persists, try to move the unit
closer to this current unit (adjacent plugs on the same wall socket is most
preferable). If the problem still persists and that unit is still not shown on
the network, then the unit might be defective please contact technical
support. Otherwise if you view the unit working, distance might be the
only issue.
