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ENGLISH
If problems occur, the stove shuts itself off automatically.
The display will show the reason (see below).
DO NOT disconnect the electrical power supply.
To start the product up again, allow the shutdown procedure to complete, then press the
remote control's ON/OFF button or the simplified ignition button.
Before starting the product up again, check the reason for the shutdown and CLEAN THE
GRATE.
The product is equipped with a safety valve but, if the grate is not cleaned regularly as
explained above, ignition may involve a small detonation. If white smoke forms in the
combustion chamber for a long time, disconnect the mains supply and wait 30 minutes
before opening the door and emptying out the grate.
SHUTDOWN MESSAGES AND THEIR SOLUTIONS:
MESSAGE
PROBLEM
SOLUTION
H01
displays when the combustion
air intake is below the set level
• Check that the hearth door is closed
• Check that the stove, exhaust and combustion air duct
are clean.
H02
displays when the logic board
is not detecting the right fumes
fan speed
• Contact the technician
H03
displays when the thermocou-
ple detects a fume temperature
lower than the set value and in-
terprets this as the absence of
flame
• Check that there are pellets in the tank
• Contact the technician
H04
displays when ignition times out
unsuccessfully
There are two possibilities:
NO FLAME PRESENT
• Check that the grate is seated properly and clean
• Check that there are pellets in the tank and grate
• Use a bit of solid paraffin to ignite the stove (contact the
technician first)
FLAME PRESENT
• Contact the technician
H05
Shut-down due to failure of the
air flow reading sensor
• Contact the technician
H06
displays when the logic board
determines that the fumes ther-
mocouple is broken or discon-
nected
Contact the technician
TROUBLESHOOTING
