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Chapter A

| Troubleshooting

Reset the Access Point

– 41 –

◆

Check that the null-modem serial cable conforms to the pin-out connections
provided in

“How to Connect to the Console Port” on page 35

Reset the Access Point

If all other recovery measure fail, and the AP is still not functioning properly, take
any of these steps to reset the AP’s hardware:

◆

Perform a power reset.

◆

Press the Reset button to restore the factory default values.

Содержание ECW5110

Страница 1: ...Installation Guide www edge core com ECW5110 L IEEE 802 11a b g n Enterprise Access Point...

Страница 2: ...Installation Guide ECW5110 L 802 11a b g n Dual Band Enterprise AP E042014 CS R02 149100000236A...

Страница 3: ...hapter includes information about a specific component with relevant specifications and installation procedures AP overview and installation sections are also provided For Users New to APs If you are...

Страница 4: ...r all safety information and regulatory statements see the following documents Quick Start Guide Safety and Regulatory Information Conventions The following conventions are used throughout this guide...

Страница 5: ...s 13 AP Installation Tasks 14 3 AP Enclosure 19 General Installation Guidelines 19 AP Location 19 Radio Interference 20 How to Mount the Unit 20 Wall Mounting 20 Suspended Ceiling T Rail Mounting 21 4...

Страница 6: ...rocedure 31 6 AP Management 33 Understanding the System Status LEDs 34 How to Connect to the Console Port 35 How to Set an IP Address 37 How to Reset the AP 38 A Troubleshooting 39 Diagnosing LED Indi...

Страница 7: ...stem LEDs 17 Figure 8 Console Port Connection 18 Figure 9 Wall Mounting the AP 21 Figure 10 Attaching the AP to a Suspended Ceiling 22 Figure 11 Connecting the AC Power Adapter 24 Figure 12 Connecting...

Страница 8: ...ons 23 Table 3 Network Status LED 28 Table 4 Maximum Twisted Pair Copper Cable Lengths 29 Table 5 10 100BASE TX MDI and MDI X Port Pinouts 30 Table 6 1000BASE T MDI and MDI X Port Pinouts 31 Table 7 S...

Страница 9: ...02 11a b g n access point that is designed to deliver high performance wireless services for clients in an enterprise environment Housed in a compact enclosure the unit includes its own built in optio...

Страница 10: ...f the AP is not powered through a PoE connection to its RJ 45 port the unit can be powered from its AC power adapter See AC Power Adapter on page 23 Reset Button Can be used to return the configuratio...

Страница 11: ...serial connection to a terminal or a PC running terminal emulation software The port can be used for performing unit monitoring and configuration For more information see How to Connect to the Consol...

Страница 12: ...adio IEEE 802 11a n Internal Antennas 2x2 MIMO omni antennas for 2 4 GHz and 5 GHz Antenna Gain 3 dBi 2 4 GHz 4 dBi 5 GHz Radio Frequencies 2400 2483 5 MHz 2412 2472 MHz 5745 5825 MHz China 5180 5320...

Страница 13: ...n page 14 Package Contents After unpacking the AP check the contents to be sure you have received all the components ECW5110 L Enterprise Access Point AC Power adapter Wall mount bracket Console cable...

Страница 14: ...e to review all the safety statements and guidelines in the Regulatory and Safety Information document Mount the AP After planning your installation mount the unit on a wall or ceiling T rail For more...

Страница 15: ...ction The RJ 45 port connection can also provide PoE power to the unit For more information go to the chapter Network Connections Figure 5 Making a Connection to the RJ 45 Port 1 2 Position the AP s c...

Страница 16: ...ork connection to the RJ 45 port from a PoE switch For more information go to the chapter Power Requirements Figure 6 Connecting the AC Power Adapter Verify AP Operation Verify basic AP operation by c...

Страница 17: ...hrough the Control and Provisioning of Wireless Access Points CAPWAP protocol However you can also make manual configuration changes to the AP so that it is compatible with your network To make manual...

Страница 18: ...tion Overview AP Installation Tasks 18 Figure 8 Console Port Connection For information on AP configuration Refer to the AP controller EWS4502 or WAC4502 Administrator s Guide and CLI Command Referenc...

Страница 19: ...ions concerning items such as antenna power use of lightning arrestors grounding and radio mast or tower construction Therefore it is recommended to consult a professional contractor knowledgeable in...

Страница 20: ...a T rail clamp mechanism for mounting the AP to a suspended ceiling Wall Mounting The AP should be mounted only to a wall or wood surface that is at least 1 2 inch plywood or its equivalent To mount t...

Страница 21: ...ing T rail Figure 10 perform the following steps 1 Choose a location on a ceiling T rail where the access point will be installed and position the ceiling mount clip holders on either side of the T ra...

Страница 22: ...Chapter 3 AP Enclosure How to Mount the Unit 22 Figure 10 Attaching the AP to a Suspended Ceiling Ceiling T rail Mounting Clip Mounting Holder 1 2 3 1 3 2...

Страница 23: ...n AC power adapter is included in the AP package and can be used to power the AP The AP does not have a power switch It is powered on when it is connected to the AC power adapter and the power adapter...

Страница 24: ...ice and an AC power source the AC power connection will be disabled 1 Connect the AC power adapter to the AP and then to an AC power outlet 2 Verify that the Power indicator turns on and that the othe...

Страница 25: ...ormation on network connections see How to Connect to the RJ 45 Port on page 29 Note The RJ 45 port on the AP supports automatic MDI MDI X operation so you can use straight through cables for all netw...

Страница 26: ...e AP features one 1000BASE T RJ 45 port as well as wireless interfaces The sections that follow describe the network interfaces This chapter includes these sections Cable Labeling and Connection Recor...

Страница 27: ...idelines Clearly label the opposing ends of each cable Using your building s floor plans draw a map of the location of all network connected equipment For each piece of equipment identify the devices...

Страница 28: ...the 2 4 GHz and 5 GHz bands Note that 802 11n is backward compatible with 802 11a b and g Once the AP is installed and powered on wireless clients can connect to the 802 11b g n radio interface using...

Страница 29: ...proper operation when installing the AP into a network make sure that the current cables are suitable for 10BASE T 100BASE TX or 1000BASE T operation Check the following criteria against the current i...

Страница 30: ...hese ports require that all four pairs of wires be connected Note that for 1000BASE T operation all four pairs of wires are used for both transmit and receive RJ 45 Pin Numbers Table 5 10 100BASE TX M...

Страница 31: ...ers on the unit 1 Attach one end of a twisted pair cable segment to the network device s RJ 45 port Table 6 1000BASE T MDI and MDI X Port Pinouts Pin MDI Signal Name MDI X Signal Name 1 Bi directional...

Страница 32: ...ir Connections 2 Attach the other end to the RJ 45 port on the AP Make sure the twisted pair cable does not exceed 100 meters 328 ft in length 3 As the connection is made check that the attached netwo...

Страница 33: ...ake a direct connection to the console port out of band using the included console cable For a detailed description of the AP s software features refer to the AP controller EWS4502 or WAC4502 Administ...

Страница 34: ...System Status LEDs Network Link Activity Power Diagnostic Table 7 System Status LEDs LED Condition Status Power Diagnostic On Green The AP is receiving power and operating normally Flashing Green Ini...

Страница 35: ...ks or other PCs that do not have a DB 9 COM port use a USB to male DB 9 adapter cable not included with the AP Figure 17 Console Port Pinout The following table describes the pin assignments used in t...

Страница 36: ...le cable to the RJ 45 Console port on the AP Figure 18 Console Port Connection 3 Configure the PC s COM port required settings using VT 100 terminal emulator software such as HyperTerminal running on...

Страница 37: ...to access the CLI prompt 4 Use the following command to set the IP address configure interface ethernet ip address IPv4 netmask gateway Example configure interface ethernet ip address 10 7 9 25 255 25...

Страница 38: ...n the AP can be used to restart the device and set the configuration back to factory default values Use a sharp object such as the tip of a pen to depress the Reset button One push of the button resta...

Страница 39: ...for loose power connections power losses or surges at the power outlet If you still cannot isolate the problem the power adapter may be defective Table 9 Troubleshooting Chart Symptom Action Power LE...

Страница 40: ...n or encryption keys If authentication is being performed through a RADIUS server ensure that the clients are properly configured on the RADIUS server If authentication is being performed through IEEE...

Страница 41: ...out connections provided in How to Connect to the Console Port on page 35 Reset the Access Point If all other recovery measure fail and the AP is still not functioning properly take any of these steps...

Страница 42: ...nal antennas 10 H hardware errors 39 hardware overview 9 hardware specifications 12 humidity specifications 12 I in band access 40 indicators LED 28 34 injector module 10 installation tasks 14 install...

Страница 43: ...nection 29 RJ 45 port 11 S serial port 11 site selection 19 specifications key 12 status LEDs 28 34 system LEDs 10 34 T tasks installation 14 technical specifications 12 temperature specifications 12...

Страница 44: ...ECW5110 L E042014 CS R02 149100000236A Declaration of Conformity DoC can be obtained from www edge core com support download declarations certifications...

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