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4.1.2
All lithium ion batteries must be well cared for to optimise useful life and range. It is the
responsibility of the bike owner/operator to ensure the battery is looked after properly.
Incorrect use or storage of your battery may cause damage and void your warranty.
4.1.3
It is not unusual for a well-maintained battery to last for 4 to 5 years. Though your bike will
feel less powerful as the battery gets older, and the range will diminish, you can continue
using the battery for many years to come.
To get best performance from a new battery, fully discharge then recharge 3 times, you then
just need to keep the battery topped up, they do not have a memory so you can recharge at
any point.
4.1.4
The key to having a long lasting battery is to look after it. This means never leaving your
battery fully discharged and always conditioning the battery when not in use i.e. in the
winter charge at least every 3 months
4.1.5
If a battery is not cared for as per our instructions, it will not reach its optimum performance
and may not be covered by our warranty.
We reserve the right to check batteries claimed under warranty to ensure they have been
maintained as per our instructions.
5
Service
For after sales service please contact our Edbike Support team:
In some areas we offer a free 500km service check (conditions apply)
