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What this Warranty covers
Horizon Hobby, Inc. (“Horizon”) warrants to the original purchaser
that the product purchased (the "Product") will be free from defects
in materials and workmanship at the date of purchase.
What is not covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modification of or to any part of the
Product, (iv) attempted service by anyone other than a Horizon
Hobby authorized service center, (v) Product not purchased from an
authorized Horizon dealer, or (vi) Product not compliant with applicable
technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES
NO OTHER WARRANTY OR REPRESENTATION, AND HEREBY
DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-IN-
FRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY ALONE
HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET
THE REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy
shall be that Horizon will, at its option, either (i) service, or (ii) replace,
any Product determined by Horizon to be defective. Horizon reserves
the right to inspect any and all Product(s) involved in a warranty claim.
Service or replacement decisions are at the sole discretion of Horizon.
Proof of purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE PUR-
CHASER’S SOLE AND EXCLUSIVE REMEDY.
limitation of liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLI-
GENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY,
EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon exceed
the individual price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly, modification
or misuse, no liability shall be assumed nor accepted for any result-
ing damage or injury. By the act of use, setup or assembly, the user
accepts all resulting liability. If you as the purchaser or user are not
prepared to accept the liability associated with the use of the Product,
purchaser is advised to return the Product immediately in new and
unused condition to the place of purchase.
law
These terms are governed by Illinois law (without regard to conflict
of law principals). This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.
Horizon reserves the right to change or modify this warranty at
any time without notice.
Warranty serVIces
Questions, assistance, and repairs
Your local hobby store and/or place of purchase cannot provide war-
ranty support or service. Once assembly, setup or use of the Product
has been started, you must contact your local distributor or Horizon
directly. This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance. For ques-
tions or assistance, please visit our website at www.horizonhobby.
com, submit a Product Support Inquiry, or call 877.504.0233 toll free to
speak to a Product Support representative.
Inspection or services
If this Product needs to be inspected or serviced and is compliant in
the country you live and use the Product in, please use the Horizon
Online Service Request submission process found on our website
or call Horizon to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed to withstand
the rigors of shipping without additional protection. Ship via a carrier
that provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is ac-
cepted at our facility. An Online Service Request is available at http://
www.horizonhobby.com/content/_service-center_render-service-
center. If you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with instructions for
submitting your product for service. When calling Horizon, you will be
asked to provide your complete name, street address, email address
and phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA number,
a list of the included items, and a brief summary of the problem. A
copy of your original sales receipt must be included for warranty con-
sideration. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact
the appropriate Horizon Product Support office.
Warranty requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date.
Provided
warranty conditions have been met, your Product will be serviced or
replaced free of charge. Service or replacement decisions are at the
sole discretion of Horizon.
non-Warranty repairs
Should your service not be covered by warranty, service will
be completed and payment will be required without notifica-
tion or estimate of the expense unless the expense exceeds
50% of the retail purchase cost.
By submitting the item for service
you are agreeing to payment of the service without notification.
Service estimates are available upon request. You must include this
request with your item submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders and
cashier’s checks, as well as Visa, MasterCard, American Express, and
Discover cards. By submitting any item to Horizon for service, you
are agreeing to Horizon’s Terms and Conditions found on our website
http://www.horizonhobby.com/content/_service-center_render-
service-center.
NOTICE: Horizon service is limited to Product compliant
in the country of use and ownership. If non-compliant
product is received by Horizon for service, it will be
returned unserviced at the sole expense of the purchaser.
lIMIted Warranty
