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What this Warranty Covers
– Horizon Hobby, LLC, (Horizon)
warrants to the original purchaser that the product purchased (the
“Product”) will be free from defects in materials and workmanship
at the date of purchase.
What is Not Covered
– This warranty is not transferable and
does not cover (i) cosmetic damage, (ii) damage due to acts of
God, accident, misuse, abuse, negligence, commercial use, or
due to improper use, installation, operation or maintenance, (iii)
modifi cation of or to any part of the Product, (iv) attempted service
by anyone other than a Horizon Hobby authorized service center,
(v) Product not purchased from an authorized Horizon dealer, or (vi)
Product not compliant with applicable technical regulations, or (vii)
use that violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
Purchaser’s Remedy
– Horizon’s sole obligation and purchaser’s
sole and exclusive remedy shall be that Horizon will, at its option,
either (i) service, or (ii) replace, any Product determined by Horizon
to be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of purchase
is required for all warranty claims. SERVICE OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S SOLE
AND EXCLUSIVE REMEDY.
Limitation of Liability
– HORIZON SHALL NOT BE LIABLE FOR
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR
ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no
event shall the liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon has no control
over use, setup, fi nal assembly, modifi cation or misuse, no liability
shall be assumed nor accepted for any resulting damage or injury.
By the act of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to accept
the liability associated with the use of the Product, purchaser
is advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
– These terms are governed by Illinois law (without regard
to confl ict of law principals). This warranty gives you specifi c legal
rights, and you may also have other rights which vary from state to
state. Horizon reserves the right to change or modify this warranty
at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
– Your local hobby
store and/or place of purchase cannot provide warranty support
or service. Once assembly, setup or use of the Product has
been started, you must contact your local distributor or Horizon
directly. This will enable Horizon to better answer your questions
and service you in the event that you may need any assistance.
For questions or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support Inquiry, or call the
toll free telephone number referenced in the Warranty and Service
Contact Information section to speak with a Product Support
representative.
Inspection or Services
– If this Product needs to be inspected
or serviced and is compliant in the country you live and use
the Product in, please use the Horizon Online Service Request
submission process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. An Online Service Request is available at
http://www.horizonhobby.com/content/_service-center_render-
service-center. If you do not have internet access, please contact
Horizon Product Support to obtain a RMA number along with
instructions for submitting your product for service. When calling
Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be
reached during business hours. When sending product into Horizon,
please include your RMA number, a list of the included items, and a
brief summary of the problem. A copy of your original sales receipt
must be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of the
shipping carton.
NOTICE:
Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support offi ce.
Warranty Requirements
– For Warranty consideration, you must
include your original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your Product
will be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
– Should your service not be covered by
warranty, service will be completed and payment will be required
without notifi cation or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item
for service you are agreeing to payment of the service without
notifi cation. Service estimates are available upon request. You
must include this request with your item submitted for service.
Non-warranty service estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return freight. Horizon
accepts money orders and cashier’s checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submitting
any item to Horizon for service, you are agreeing to Horizon’s Terms
and Conditions found on our website http://www.horizonhobby.
com/content/service-center_render-service-center.
ATTENTION:
Horizon service is limited to Product compliant in
the country of use and ownership. If received, a non-compliant
Product will not be serviced. Further, the sender will be
responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice and at the
sender’s expense. Horizon will hold non-compliant Product
for a period of 60 days from notifi cation, after which it will be
discarded.
10/2015
LIMITED WARRANTY
