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52

7

Troubleshooting Guide

Look through the following table and locate an issue or problem you are

experiencing in the left column and read possible solutions in the right

column.

Problem

Solution

Outdoor sensor
not reporting to
base
unit(gateway)

Dashes (--) on
the app or
website

Check that the outdoor transmission LED is flashing normally.
See

Sensor reporting interval

on Section 8.

If the batteries were recently (re)placed, check correct polarity
was used and/or reseat the batteries. If the batteries are old,
replace them.

If the LED is now flashing normally, proceed to the next step.
If it is not flashing and you have repeated battery checks and
placement, you may have a defective unit.

Make sure the gateway is powered and the Wi-Fi light(red)
lights on steady.

Go to the Sensor ID page, find the offline sensor picture and
press Re-register to register it.

Indoor and
Outdoor
Temperature do
not agree during
indoor testing

During installation testing it is useful to test with both indoor
sensor and outdoor unit in the same room. Allow up to one
hour for the sensors to stabilize and adjust to room
temperature. The indoor and outdoor temperature sensors
should agree within 4 °F (the sensor accuracy is ± 2 °F).

If these values still disagree, use calibration offsets for one or
both sensors (see section 5.5) to adjust to a known good
reference temperature.

Indoor and
Outdoor
Humidity do not
agree during
indoor testing

The procedure here is that same as for outdoor/indoor
temperature. The sensors should agree within 10 % (the sensor
accuracy is ± 5 %)

If these values still disagree, use calibration offsets for one or
both sensors (see section 5.5) to adjust to a known good
reference humidity.

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Содержание GW1002

Страница 1: ... Station with wireless anemometer self emptying rain collector temperature and humidity sensor This manual will guide you step by step through setting up your weather station and console and understanding the operation of your weather station Note The mounting pole for wireless anemometer is not included ...

Страница 2: ...emometer cups 14 4 2 4 Install batteries in sensor package 15 4 2 5 Mount wireless anemometer assembly 16 4 2 6 Reset Button and Transmitter LED 18 4 3 RAIN GAUGE SENSOR SET UP AND INSTALLATION 18 4 3 1 Install rain gauge filter 19 4 3 2 Install rain collector top 20 4 3 3 Install Batteries in rain gauge sensor 20 4 3 4 Mounting 21 4 4 OUTDOOR TEMPERATURE AND HUMIDITY SENSOR SET UP 23 4 4 1 Sensor...

Страница 3: ...RGROUND 40 5 4 1 WU Dashboard vs Live Data 41 5 5 EDITING RAIN TOTALS 41 5 5 1 Calibration of barometric pressure settings 41 5 6 REGISTERING WITH AND USING WUNDERGROUND COM 45 5 7 DEVICE SETTINGS 47 5 8 SENSOR ID 47 5 9 VIEWING DATA ON WUNDERGROUND COM 48 6 MAINTENANCE 50 7 TROUBLESHOOTING GUIDE 52 8 SPECIFICATIONS 56 9 WARRANTY INFORMATION 58 ...

Страница 4: ...pcs set 2 Metal mounting plate set to be used with U Bolts 1pcs set 1 Stainless steel tube for mounting the rain gauge sensor 1 Stainless steel filter for rain gauge collector 1 Mini wrench for M5 bolts 1 User manual this manual Table 1 Package content If any component is missing from the package or broken please contact our Customer Service department to resolve the issue Note The gateway must be...

Страница 5: ...mometer sensor and the other one is for the rain gauge sensor There s a short stainless steel tube included for the rain gauge sensor installation Note The rain gauge can also be mounted to a surface using two screws so the included stainless steel tube is not always necessary ...

Страница 6: ...6 3 Overview 3 1 USB Gateway Figure 1 Wi Fi Gateway 3 2 Wireless anemometer assembly with solar sensors Figure 2 Wireless anemometer wind vane solar sensor ...

Страница 7: ...7 3 3 Rain Sensor Figure 3 Self emptying rain gauge 3 4 Outdoor temperature and humidity sensor Figure 4 Outdoor temperature and humidity sensor display ...

Страница 8: ...er temp soil temp Calculates dew point for outdoor sensor cloud upload supported Pushes sensor data to cloud weather services https www ecowitt net https www wunderground com https www weathercloud com https www wow com Custom sites using either Wunderground or Ecowitt protocol Contact the Customer Support department for assistance Mobile application WS View View collected live data Manage sensor ...

Страница 9: ...e Only sensor data supported by each specific service will be uploaded For example the Wunderground only accepts outdoor sensor data therefore it will not display the following sensor data on their website Indoor temperature and humidity from the GW1000 built in 3 in 1 sensor Multi channel temperature and humidity from the WH31 sensor Soil moisture from the WH51 sensor PM2 5 data from the WH41 sen...

Страница 10: ...lation outdoor sensor s first indoor sensor s second optional console last Ensure batteries are installed with correct polarity Only use new batteries for all battery operated sensors Never use rechargeable batteries of any kind except for the anemometer and rain gauge where you can optionally use low self discharge type rechargeable batteries If outdoor temperature may go below 32 F or 0 C for pr...

Страница 11: ... 1 5 to 2 meters above the ground Ideally located at a horizontal distance of 4 times the height above the rain gauge of the nearest obstruction Ensure the rain gauge is mounted level to the ground away from any horizontal surface that can introduce rain splashing or surrounding snow buildup 4 2 Wireless Anemometer package assembly See Figure 5 to locate and understand all the parts of the wireles...

Страница 12: ...ponent list 4 2 1 Install U bolts and metal plate Installation of the U bolts which are in turn used to mount the sensor package on a pole requires installation of an included metal plate to receive the U bolt ends The metal plate visible in Figure 6 has four holes through which the ends of the two U Bolts will fit The plate itself is inserted in a groove on the right bottom of the unit Note that ...

Страница 13: ...les of the metal plate as shown in Figure 6 Figure 6 U Bolt installation Loosely screw on the nuts on the ends of the U bolts You will tighten these later during final mounting Final assembly is shown in Figure 7 Figure 7 U Bolts and nuts installation The plate and U Bolts are not yet needed at this stage but doing this now may help avoid damaging wind vane and wind speed cups later on Handling ...

Страница 14: ... side until the wind vane cannot be removed from the axle Make sure the wind vane can rotate freely The wind vane s movement has a small amount of friction which is helpful in providing steady wind direction measurements Figure 8 Wind vane installation diagram 4 2 3 Install anemometer cups Push the wind speed cup assembly onto the shaft on the opposite side of the wind vane as shown in Figure 9 on...

Страница 15: ...ED indicator on the back of the sensor package item 6 will turn on for 3 seconds and then flash once every 16 5 seconds indicating sensor data transmission If you did not pay attention you may have missed the initial indication You can always remove the batteries and press the reset button to start over Make sure you see the flash once every 16 5 seconds Figure 10 Battery installation diagram ...

Страница 16: ...ng detailed in this section you may want to skip to setup instructions in section 5 7 and onwards first while you keep the anemometer sensor nearby although preferably not closer than 5 ft or 1 5 m from the display console This will make any troubleshooting and adjustments easier and avoids any distance or interference related issues from the setup After setup is complete and everything is working...

Страница 17: ...op of the mounting pipe as needed Locate the arrow labeled NORTH that you will find on top of the transparent cover on the sensor package item 8 You must rotate the whole sensor package until this arrow points due north To achieve proper alignment it is helpful to use a compass many cell phones have a compass application Once rotated in the correct orientation lightly tighten the bolts a little mo...

Страница 18: ...e anemometer body on the pipe is level If it is not wind direction and speed readings may not operate correctly or accurately Adjust the mounting assembly as necessary Make sure you check and correct if necessary the north orientation again as the final installation step and now tighten the bolts with a wrench Do not over tighten but make sure strong wind and or rain cannot move the sensor package...

Страница 19: ...l rain gauge filter There s a stainless steel filter included in the package It s aimed to stop leaves or bird s dropping to avoid the obstruction of the cone hole The installation is as simple as the below figures show Hook the filter hook on the edge of the rain collector to install the filter as the figure below shows on the left Take out the filter hook from the edge to uninstall the filter as...

Страница 20: ...s to a stop and the top cannot be removed from the bucket Failure to do this may cause the collector top to blow away in strong winds Figure 13 Rain collector top installation diagram 4 3 3 Install Batteries in rain gauge sensor Remove the battery door on the back of the sensor by sliding it in the direction of the arrow Insert one AA battery as described and put compartment door back and slide it...

Страница 21: ...atteries are recommended for the best performance We do not recommend rechargeable batteries They have lower voltages do not operate well at wide temperature ranges and do not last as long resulting in poorer reception 4 3 4 Mounting 4 3 4 1 Before you mount Before proceeding with the outdoor mounting detailed in this section you may want to skip to setup instructions in section 5 7 and onwards fi...

Страница 22: ...ludes a D32 H200 diameter 32mm 1 26 length 200mm 7 87 stainless steel tube for this purpose Figure 15 Rain gauge installation with U bolts Note Use the bubble level one the side of the rain gauge as a guide to verify that the sensor is leveled for proper measurements 4 3 4 3 Mounting with screws The mounting assembly also includes two screws for installation on a flat surface ...

Страница 23: ... To avoid permanent damage please take note of the battery polarity before inserting the batteries Looking at Figure 17 from left to right the left most or bottom battery is to be installed with its terminal pointing down and the other battery with its terminal pointing up Remove the battery door on the back of the sensor by sliding it in the direction of the arrow Insert two AA batteries as descr...

Страница 24: ...temperature readings Also avoid locations where stagnant air can be trapped The sensor is meant to provide outdoor conditions for display on the app or website The unit is weatherproof but besides heeding the placement instructions above you should also attempt to mount the unit under cover eve or awning or similar or install it with a solar radiation shield optional To mount or hang the unit on a...

Страница 25: ...ommend the following best practices for trouble free wireless communication between both sensor packages and the console Indoor outdoor sensor placement The sensor will have the longest reach for its signal when mounted or hung vertically Avoid laying it down on a flat surface Electro Magnetic Interference EMI Keep the console several feet away from computer monitors and TVs Radio Frequency Interf...

Страница 26: ...ers such as aluminum siding or metal wall framing If you have such metal barriers and experience communication problems you must change the placement of sensor package and or console The following table shows different transmission media and expected signal strength reductions Each wall or obstruction decreases the transmission range by the factor shown below Medium RF Signal Strength Reduction Gl...

Страница 27: ...ts identification Before configuring the gateway with the mobile application please read the description of the LED indicators Items 2 and 3 and button item 1 function for better understanding 4 6 1 LED Indicators RF Blue Indicates the status of RF communication with the station Flash each indicates one packet of RF data from a sensor was received Off steady indicates no RF data received Wi Fi Red...

Страница 28: ... seconds until the Wi Fi status LED is flashing rapidly indicating the gateway is ready for Wi Fi configuration Reset Mode Hold the black button for about 10 seconds till the red light and blue light flash simultaneously for three times will reset the gateway to factory settings The history data Wi Fi settings calibration etc are all lost and need to be setup again via WS View app Note 1 When powe...

Страница 29: ...w metoffice gov uk A UK based weather observation website Weather Cloud Site https weathercloud net A large network of weather stations reporting data in real time from all over the world Ecowitt Weather Site https www ecowitt net Ecowitt s new weather server that can host a bunch of sensors that other services don t support at this time Table 6 Supported weather services 5 1 Gateway Wi Fi Configu...

Страница 30: ...ton for about 5 seconds 3 Start the application and make sure the location permission function is granted on when you are running the app for the first time In case you disabled the location access function for this application please go to your mobile device settings page and configure it as on The application needs your location to configure weather services 4 Press Configure New Device This may...

Страница 31: ...amed something like GW1000 WIFI followed by some numbers Wait until connected You may see a message such as Unsecured Network and No Internet connection this is normal and can be ignored 9 Return to the mobile application The connection should be recognized and you should see a few messages about connecting to the gateway and configuring it The RED LED on the gateway should now no longer be flashi...

Страница 32: ...owing Wait for 1 2 minutes and check whether the device will appear and go to the Live Data screen If the Device List still shows blank check whether your mobile device has been returned to your normal Wi Fi network setting If not change it manually Check whether you have used the 2 4GHz band Wi Fi network only dual band is not supported ...

Страница 33: ... version 11 Check the data quality and make sure sensor s are properly detected by the gateway 12 With your obtained sensor ID or MAC address register your device on the dedicated weather service you submitted 13 If you register with WU the current day history data can be viewed on WS View app 5 2 Adding weather services You may have configured weather services during the initial configuration or ...

Страница 34: ...34 Figure 20 Device List screen On the Live Data screen press the More button in the upper right and select Weather Services from the menu ...

Страница 35: ...35 Figure 21 Live Data screen with settings menu Navigate to the weather service you wish to configure by pressing Next and enter the appropriate data ...

Страница 36: ...36 Figure 22 Weather Services uploading setting screen 5 3 Ecowitt Weather It s recommended to use the Ecowitt Weather server to monitor and record your sensors data Configure as follows ...

Страница 37: ...evice address on map please wait until the map displays before selecting your address You may add a shortcut to the ecowitt net website on the home page of your phone so that you can visit it just like opening an app 5 3 1 Viewing data on ecowitt net You can observe your sensor s data by using the ecowitt net web site You will use a URL like this one where your station ID replaces the text STATION...

Страница 38: ...38 Dashboard Graph display ...

Страница 39: ...39 List display Weather Map ...

Страница 40: ...of the PWS identifier ID and the password that will be generated for you Back to the app and input the Station ID and Key Press Save Back to the Menu page and select WU Dashboard You ll see the current WU data including graphs on the WU Dashboard screen within hours To add additional WU stations please follow this procedure Press Menu icon upper left and choose Manage Wunderground Press Add WU Sta...

Страница 41: ... the data obtained from WU server This requires that your mobile device can reach the Internet and therefore this is possible even when you are not on your home Wi Fi network such as when using cellular data 5 5 Editing Rain totals When on the Live Data screen you can press the More button upper right to enter the calibration screen or the rain totals screen When you select Calibration you can cha...

Страница 42: ... setting With those settings ABS and REL should at this time be displaying the same value We also assume for the moment that ABS pressure is 100 correct 1 For this procedure we will get the most precise results if our display for pressure is in hPa units Even if you do not want to use those units eventually set the app to use them for now 2 Determine the altitude or elevation above sea level of yo...

Страница 43: ... example of 42 ft above sea level we input 42 ft of elevation and a standard pressure of 1013 25 hPa mb and press calculate We find an absolute barometer value that should be 1 5626061222588443 hPa lower than at sea level The inverse because relative pressure is higher than absolute pressure of this number will be our REL PRESS OFFSET value Use the settings procedure to increase REL by 1 6 nearest...

Страница 44: ...er than before This kind of correction is entirely normal as during manufacturing small shifts in the pressure sensor readings can be introduced 10 For a more precise procedure locate a very precise barometer that you can place right next to the gateway you would adjust ABS Barometer until the ABS pressure reads identical You would then still adjust REL barometer until it displays the value from t...

Страница 45: ...e It is also a good idea to observe some more after the calibration procedure is complete to make sure the numbers are correct 5 6 Registering with and using wunderground com If you have not already done setup for wunderground com during the Wi Fi setup you can do so later Perform the following steps 1 Visit Wunderground com and click Join as the right top arrow indicates and select the Sign up fo...

Страница 46: ...46 2 Click More and select Add Weather Station to register your station 3 Click verify location and fill out the form ...

Страница 47: ...ensor type Set time zone Reboot Device Reset to Factory Settings 5 8 Sensor ID On Live Data page press More and select Sensors ID to set the following View sensor ID signal strength and battery power condition 1 4 bars means 1 4 successful successive signal receptions without missed ones Register the sensor when offline Enable or disable the sensor Input the Sensor ID when offline ...

Страница 48: ...n dashboard ID STATIONID It will show a page such as this where you can look at today s data and historical data as well There are also some very useful mobile apps The URLs provided here go to the Web version of the application pages You can also find them directly from the iOS or Google Play stores WunderStation iPad application for viewing your station s data and graphs https itunes apple com u...

Страница 49: ...ground forecast id486154808 https play google com store apps details id com wunderground an droid weather hl en PWS Weather Station Monitor View weather conditions in your neighborhood or even right in your own backyard Connects to wunderground com https itunes apple com us app pws weather station monitor id713705929 ...

Страница 50: ...n Clean Rain Gauge Check the rain gauge every 3 months Rotate the funnel counterclockwise and lift it up Clean the funnel and bucket with a damp cloth to remove any dirt debris and insects Spray the array lightly with insecticide if there s a bug infestation Figure 23 Rain gauge maintenance ...

Страница 51: ... to a rain meter nearby around Because it is not necessary having a same rain intensity even I they are not far from each other To judge if your rain meter is correct or not you may do the following 1 Use a narrowed neck bottle that can sit under the rain gauge water outlet holes Collect the water during a rain event and measure its weight E g 353 g 2 353 g equals 353 ml divided by rain collector ...

Страница 52: ... red lights on steady Go to the Sensor ID page find the offline sensor picture and press Re register to register it Indoor and Outdoor Temperature do not agree during indoor testing During installation testing it is useful to test with both indoor sensor and outdoor unit in the same room Allow up to one hour for the sensors to stabilize and adjust to room temperature The indoor and outdoor tempera...

Страница 53: ... zone and daylight savings time setting is correct even when connected to the Internet via Wi Fi this is needed Data not reporting to Wunderground c om Confirm your station ID is correct The station ID is all caps and the most common issue is substituting a capital letter O for a 0 zero or vice versa Please note the digit 0 can only occur in the last part of the station ID which is a station numbe...

Страница 54: ...ods Method one 1 Power off the gateway and wait for several minutes 2 Power on the gateway and hold the black button for 5s till the red LED flash fast 3 Open the Wi Fi network on your phone and connect to the hotspot of GW1000 WIFIXXXX 4 Open the WS View app and click Configure New Device select GW1000 click Next 5 Follow the instructions on the app Method two 1 On a PC go to our website 2 go to ...

Страница 55: ...on again If successfully you may set your router password back and configure the gateway again Method 5 Try the configuration using a different mobile device If still unsuccessfully please contact our Customer Service Department via email support ecowitt com or ecowittweather outlook com ...

Страница 56: ...esolution 0 1 C or 0 1 F Humidity range 10 99 Humidity accuracy 5 Humidity resolution 1 Rain volume display range 0 6000 mm Rain volume accuracy 5 Rain volume resolution 0 1mm 0 01inch Wind speed range 0 50 m s 0 100 mph Wind speed accuracy 1 m s speed 5 m s 10 speed 5 m s or 0 1 mph speed 11 mph 10 speed 11 mph UV Index range 0 15 Light range 0 120 kLux Light accuracy 15 Sensor reporting interval...

Страница 57: ... 1 5 Alkaline batteries not included Rain gauge sensor 1 x AA 1 5V Lithium battery not included Anemometer sensor Solar panel built in 6 5V 4mA Anemometer sensor backup 1 x AA 1 5V LR6 Alkaline not included or 1 x AA 1 5V Lithium battery not included Table 9 Power specification The primary power source for the anemometer sensor is the solar panel When available solar power light over recent period...

Страница 58: ...riginal date of purchase is valid only on products purchased and only to the original purchaser of this product To receive warranty service the purchaser must contact us for problem determination and service procedures This limited warranty covers only actual defects within the product itself and does not cover the cost of installation or removal from a fixed installation normal set up or adjustme...

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