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16 

 

Troubleshooting 

The following are some assistance tips for identifying and resolving electrical problems. 

The Display Does Not Power Up 

Make sure you fully charge the battery for six to eight hours before your first-time use.

 The LED's on 

the charger should be green when the battery is fully charged. 

If your display still does not turn on, please check the wires and the battery, please make sure the 

connections are not loose and that the battery is installed in place and fully engaged into the locking 

mechanism. Press the M button and hold it for three seconds. 

If it is still not working, you will need to get a voltmeter, and do some testing. 

1.

 

Turn on the power button, then test the battery output voltage (Figure 7.1). 

If the voltage is 0, it means there is something wrong with the battery output plug, cell or fuse, 

please take a picture or make a video to show your test results, then send it to us. 

If the battery voltage is not zero but less than 32 volts, please fully charge the battery for six to 

eight hours, then test again. If the battery voltage is between 32 and 42 volts, but the display 

cannot power up, it means that the battery is good. Next, we should test the other two plugs. 

2.

 

Open the controller box, and find the power wire (it is black and red) that connect the battery

 

and the controller (Figure 7.2). 

Test the voltage of the power wire, if it is 0, it means the power wire needs to be replaced. 

Please take a picture, send the photo to us. If the voltage is the same as the battery, it means 

the power wires are good, and we now need to test the output voltage of the controller which is 

the plug that connects the controller and display. It has five wires on the plug. 

3.

 

Test the red and black wires (Figure 7.3). 

 

If the voltage is 0, it means the controller needs to be replaced, if the voltage is the same as the battery, 

it means that the display needs to be replaced, please take some photos and send them to us. 

Following the steps noted here will go a long way in helping us solve your issue in a timely manner. 

See display troubleshooting video on this issue at 

https://youtube.com/watch?v=zzrkBPsYjrg&t=1s

 

Содержание FAT26S900

Страница 1: ...Fat26S900...

Страница 2: ...roubleshooting 16 The Display Does Not Power Up 16 The Throttle Does Not Work 17 Error Codes 18 Warranty Information 19 Situations That Are Not Covered by Your Warranty 19 Return Policy 20 FAQ 21 How...

Страница 3: ...e 24 Electrical Maintenance 24 Safety 25 Helmet 25 Mechanical Safety Check 25 Your First Ride 25 Additional Passengers 25 Weight Capacity 25 Tires and Wheels 25 General Warning 27 Universal Wiring Dia...

Страница 4: ...aving money on gasoline and reducing your environmental impact on our world Your ebike will also give you the opportunity to pedal if you want to get exercise along the way You can explore further cli...

Страница 5: ...atigue in different ways If the design life of the component has been exceeded it may suddenly fail possibly causing injuries to the rider Any form of crack scratches or change of colouring in highly...

Страница 6: ...inserted into the caliper 1 Carefully take your bike out of the carton and gently rest it in place with the kickstand down as in Figure 1 1 2 Remove all of the inside cardboard protection and bubble...

Страница 7: ...camp action system the lever cannot be pushed all the way to a position parallel to the fork blade return the lever to the open position Turn the tension adjusting nut counter clockwise one quarter t...

Страница 8: ...ther Figure 2 3 3 Once the handlebars are aligned and the top bolt is slightly secured tighten the two side bolts on the stem with a 6 mm hexagonal spanner firmly Figure 2 4 After tightening the two s...

Страница 9: ...e seat post into the seat tube adjusting the seat to a comfortable height tighten the tension adjusting nut then press the clamp lever inwards toward the seat tube Figure 3 2 PLEASE NOTE If necessary...

Страница 10: ...t for the final few turns Tighten it down until you can t anymore Figure 4 2 PLEASE NOTE Hand tightened is not sufficient Use a wrench Please ensure that your pedals are properly tightened before your...

Страница 11: ...same thing as when you were installing the battery but in reverse order 3 Battery charging Find the charging port on the battery Figure 5 4 Connect the charger s plug to the battery charging port then...

Страница 12: ...ly as follows PLEASE NOTE Make sure that the number of the PAS pedal assist level is 1 or higher Figure 6 2 A PAS level of 0 means that there will be no throttle or pedal assist power provided by the...

Страница 13: ...the ebike properly You can adjust the tightness of the brakes cable lightly by adjusting the knobs on the caliper Figure 6 6 4 Serial numbers The ebike s serial number is typically located near the cr...

Страница 14: ...n the electronic system Assist level actual assist levels zero to five zero no assist 1 ECO 3 mid power 5 max power Distance trip odometer 6 km h mode for walking the ebike effortlessly To turn the un...

Страница 15: ...e the display turns off the range is from zero to 60 minutes Display will sleep and cut off power after there is no operation on the system for the selected time the default value is set to 5 minutes...

Страница 16: ...olts please fully charge the battery for six to eight hours then test again If the battery voltage is between 32 and 42 volts but the display cannot power up it means that the battery is good Next we...

Страница 17: ...be held or released with ease If not maybe the brake is cutting the power to the motor Please take a video of your test and send it to us We will look to determine how best to proceed If PAS is not s...

Страница 18: ...leased If it is then the throttle needs to be replaced 5 Motor error Controller or motor needs to be replaced 8 Low battery level Charge the battery for six to eight hours and try again 9 High battery...

Страница 19: ...lbs Artificial damage incorrect installation or usage Uncontrollable factors crash falling stolen etc Improper use abusive use of the bicycle in off road terrain mud water gravel or jumping from ramps...

Страница 20: ...inal packaging accessories and documentation Any missing components or damage would be deducted from a total refund Any shipping damage during the shipment back that may occur can cause a deduction fr...

Страница 21: ...ve non obvious complications Making modifications without our approval knowledge of mods in advance may void the warranty We encourage and help do it yourself customers but we need to be included in t...

Страница 22: ...efore it is fully discharged Do not let the ebike run with an empty battery and power turned on Running your lithium battery at extremely low levels will very quickly damage the cells within your lith...

Страница 23: ...ed period of time charge it fully and recharge it every two months Stored in a cool dry place Your battery is engineered with precision for high capacity and a long useful life but proper care is need...

Страница 24: ...ssures if needed Clean your ebike with a regular hose and bucket or brush Avoid using high pressure water systems as you do not want water getting into the electronic systems Electrical Maintenance Be...

Страница 25: ...our helmet and go for your first ride be sure to pick an area away from cars other cyclists obstacles or other hazards in order to become familiar with the controls features and performance of your ne...

Страница 26: ...ewalls Replace damaged tires before riding the ebike Are the wheels true Spin each wheel and check for brake clearance and side to side wobble If a wheel wobbles even slightly or rubs against or hits...

Страница 27: ...ment or disability such as a visual impairment hearing impairment physical impairment cognitive language impairment or a seizure disorder consult your physician before riding any bicycle Please make s...

Страница 28: ...___________________________________________________ Model ___________________________________________________________________ Colour ___________________________________________________________________...

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