Instruction manual for ECOSOFT Robust reverse osmosis system
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This manual is the intellectual property of, and copyrighted by ECOSOFT SPC LLC. Copying and reprinting is forbidden. © 2015
8. TROUBLESHOOTING
Problem
Possible cause
Method of handling
Fitting leak
Tube is not connected
tightly
Remove and reinstall the tube
properly.
Drain saddle leak
Drain saddle is not
installed correctly
Reinstall drain saddle as described in
paragraph 4.2 of this manual.
Filter housing leak
O-ring seal is missing
or misaligned
Check that the O-ring seal is correctly
seated in circular groove inside bowl.
Filter bowl is not
tightened
Hand tighten the housing till snug.
Purified water flow
rate is lower than
normal
Low feed water
pressure
If feed water operating pressure is
lower than 2 bar, eliminate any
upstream pressure drop and consider
installing pressure booster pump.
Soiled prefilters
Replace prefilters.
Soiled membranes
Replace membranes.
Bent flexible tube
Inspect the tubing and straighten if
necessary.
Purified water runs
normally for a few
seconds, then slows
down to a trickle (in
a pressure tank
equipped system)
Deflated pressure tank
bladder
Pressure tank must drain empty when
purified water tap is open and the RO
system is unplugged. If pressure in the
bladder of empty tank is less than
0,4 bar, inflate to required pressure.
The system keeps
switching on and off
and will not stop
Surges in feed water
pressure just above
low pressure switch
setting
Eliminate pressure surges. Check
supply water piping for clogs and other
obstructions and eliminate if present.
The system will not
switch on
Feed valve or main
shutoff valve is closed
Open all valves on supply water pipes.
Check for clogs/obstruction.
Low pressure switch
failure
Replace low pressure switch. Verify
proper electrical contact.
The system will not
switch off (although
purified water
faucet is closed,
pressure tank is full
or not used)
High pressure switch
failure
Replace high pressure switch. Verify
proper electrical contact.
Soiled membranes
Replace membranes.
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