TROUBLESHOOTING
Indicators of Operation
The Ionizer/Fan lamp should be illuminated whenever the unit is on.
Depending on the current Purifier setting, between 1 and 5 of the small blue
purifier lights should be illuminated.
The SANITIZER light should be RED when the sanitizing feature is on.
A small lamp or bulb is located at the base of the frequency type ionizer antenna.
Turn the unit on and check that the lamp is illuminated. This verifies that the
frequency type ionizer and needlepoint ionizer are functioning properly. The lamp
should stay illuminated as long as the unit is turned on.
Troubleshooting - What to look for first.
1. I have plugged in the unit, turned “on” the main power switch, pressed the ON
button on the remote (or the unit) and nothing happens…what's wrong?
• Make sure the electrical outlet is capable of providing power to the unit.
• Check the lint screen located at the back of the machine to ensure that the
safety switch activator clip depresses the safety switch.
• Check to see if the proper fuse is installed and that it is operational.
2. The fan is operating although the unit won't produce any ozone…what's wrong?
• Check the Ecotech purifier plate(s) for serviceability. If they are cracked or
broken, the purifier plate(s) will require replacement. Ensure maintenance
procedures required for the purifier plate(s) have been performed according
to the "Maintenance" section of this Owner's Manual. Order new plates from
your EcoQuest Dealer.
• Electrical stainless steel contacts are not contacting the screen portion of the
Purifier plate(s). Unplug and inspect the unit for any loose connections.
• Do not attempt to disassemble the unit, due to the Limited Warranty of the
product.
3. How am I able to know if the Frequency Type Ionizer is working?
• Current models with the Frequency Type Ionizer system have a neon light
bulb mounted on the base of the Frequency Type antenna. When the power
switch to the unit is turned ON, the neon light bulb will illuminate, indicating
that the Frequency Type Ionizer is functioning normally.
4. The Ecotech Purifier Plate(s) are making a noise, have a burning smell, and/or
appear to arc or spark. What is the problem?
• Purifier plate is most likely cracked. Refer to the answers for question # 2, as it
would apply to this question also.
5. What are the most typical application problems?
• Symptom: A belief that the proper equipment is placed in the environment
and the equipment appears unsuccessful.
Problem: Lack of air movement, improper placement of the unit.
• Symptom: Strong odors still remain within the environment after placement.
Problem: Lack of ozone, improper placement of the unit.
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