USER MANUAL / MANUAL DE USUARIO
– MICROSTAR
Page
29
of
60
INMANUUML017 USER MANUALM. USO OM-100 V.2022.05 ENGESP US
9. TROUBLESHOOTING
The following table indicates the most common problems and their quick solutions. Please consult
this table for any difficulty you may encounter.
PROBLEM
PROBABLE CAUSE
ACTION
The light source
does not work
It is not connected to the local
electrical network
The AC interlock cable is broken
or cut.
The plug is not in good conditions
The fuse is broken or burnt out
Red voltage is not compatible with
the required one
Connect the cable to the
electrical grid
Change the cable
Change the plug
Change the fuse
Verify voltages
There
is
no
illumination
but
the green pilot
light is on
The lamp is burnt.
Select the second lamp or
change the burnt one
The intensity of
the light is not
correct
The lamp is burnt
The lamp is out of place
The electrical network voltage is
110V and the selected voltage is
220V
Replace the lamp
Verify the lamp is secured in
place.
Change the position of the
voltage selector
High temperature
at
the
light
source
Fans do not work
Obstruction of the ventilation grids
Notify the technical service
Liberate
or
clean
the
ventilation grids
Noise in the light
source
The lamp cables are touching the
fan
Place the lamp cables in such
way that they do not touch the
fan
If the problem cannot be solved, please contact your local distributor or the closest ECLERIS
office and request technical service.
10.
TECHNICAL SERVICE
The Ecleris Microstar OM-100 Microscope must be repaired and/or maintained exclusively by
authorized ECLERIS technical services. ECLERIS recommends using the following procedures
for a quicker repair service and replacement of guaranteed products.
1) Contact the technical service department of your local distributor or the nearest
ECLERIS office.
2) Give detailed information of the problem.
3) If the problem cannot be solved by troubleshooting, the product shall be sent for its
repair.
The following product information shall be attached:
Owner’s name.
Owner’s address.
Contact name and phone number.
