ECHO INCORPORATED LIMITED WARRANTY STATEMENT FOR
ECHO AND SHINDAIWA PRODUCTS SOLD IN USA AND CANADA BEGINNING 01/01/2010
ECHO INCORPORATED'S RESPONSIBILITY
ECHO Incorporated’s Limited Warranty, provides to the original purchaser that this ECHO or Shindaiwa product is free from defects in material
and workmanship. Under normal use and maintenance from date of purchase, ECHO Incorporated agrees to repair or replace at ECHO
Incorporated's discretion, any defective product free of charge at any authorized ECHO or Shindaiwa servicing dealer (as applicable) within listed
below application time periods, limitations and exclusions.
THIS LIMITED WARRANTY IS ONLY APPLICABLE TO ECHO AND SHINDAIWA
PRODUCTS SOLD BY AUTHORIZED DEALERS. IT IS EXTENDED TO THE ORIGINAL PURCHASER ONLY, AND IS NOT TRANSFERABLE
TO SUBSEQUENT OWNERS EXCEPT FOR EMISSION RELATED PARTS.
Repair parts and accessories replaced under this warranty are
warranted only for the balance of the original unit or accessory warranty period. Any damage caused by improper installation or improper
maintenance is not covered by this warranty. All parts or products replaced under warranty become the property of ECHO, Incorporated. This
warranty is separate from and does not exclude or change the Emission Control Warranty Statement that is supplied separately with your new
product. Please consult the Emission Control Warranty Statement for details regarding emission related parts. For a list of Authorized ECHO
Dealers refer to www.echo-usa.com or call
1-800-432-ECHO.
For a list of Authorized Shindaiwa Dealers refer to www.shindaiwa-usa.com or
call
1-877-986-7783.
OWNER’S RESPONSIBILITY
To ensure trouble free warranty coverage it is important that you register your ECHO or Shindaiwa equipment on-line at www.echo-usa.com
or www.shindaiwa-usa.com,
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The owner shall demonstrate reasonable care and use, and follow preventative maintenance, storage, fuel and oil usage as prescribed in the
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servicing dealer for warranty repairs (within the applicable warranty period), and arrange for pick-up or return of your unit after the repairs have
been made. For your nearest authorized ECHO servicing dealer, visit www.echo-usa.com or call 1-800-432-ECHO (3246). For your nearest
authorized Shindaiwa servicing dealer, visit www.shindaiwa-usa.com or call 1-877-986-7783. Should you require assistance or have questions
concerning this Warranty Statement, you can contact our Consumer Product Support Department at 1-800-432-ECHO (3246). Contact us
through the web at www.echo-usa.com, www.shindaiwa-usa.com, or Email us at [email protected].
PRODUCT WARRANTY PERIOD
HOMEOWNER APPLICATION
•
5 YEAR WARRANTY -
All units for homeowner, or non-income producing use will be covered by this limited warranty for
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from
date of purchase.
EXCEPTIONS:
• All Cut-off saws for homeowner use will be covered by this limited warranty for one (1) year from the date of purchase.
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are warranted for the
OLIH
of the product on parts only.
• Cutting attachments such as, but not limited to, bars, chains, sprockets, blades, tines, belts, PowerBroom
tm
and nylon trimmer heads
for homeowner or non-income producing use will be covered for failures due to defects in material or workmanship for a period of
60
GD\V
from original product purchase date. Any misuse from contact with concrete, rocks, or other structures is not covered by this
warranty.
• Rapid Loader String Head carries a lifetime warranty on the line locking system, parts only; no labor. Refer to your operator’s manual
for string head installation and maintenance instructions.
• All SB-Series, Multipurpose Tool attachments, and PRO ATTACHMENT SERIES Split Shaft attachments carry the same warranty
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• All hand tools are covered by a limited lifetime warranty. Warranty is handled through ECHO's Consumer Support Department. For
VSHFL¿FLQIRUPDWLRQYLVLWZZZHFKRXVDFRP7KHZRRGHQKDQGOHLVDQDWXUDOSURGXFWWKDWFDQQRWEHZDUUDQWLHG$KDQGOHWKDWEUHDNV
due to misuse, mis-strike, abuse, or neglect is not covered by warranty. If you feel the handle broke prematurely due to a defect,
please contact ECHO consumer support.
• All handheld sprayers of 50 ounces or less are covered by a 90-day warranty for homeowner applications.
• All generators, spreaders, power washers, and battery powered products are covered by separate limited warranties. Visit www.
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COMMERCIAL APPLICATION
•
1 YEAR WARRANTY -
All Chain Saws and Cut-Off Saws for commercial, institutional, agricultural, industrial, or income producing use will
be covered by this limited warranty for one
\HDU
from the date of purchase.
•
2 YEAR WARRANTY -
All other
units for commercial, institutional, agricultural, industrial, or income producing use will be covered by this
limited warranty for two
\HDUV
from the date of purchase.
EXCEPTIONS:
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are warranted for the
OLIH
of the product on parts only.
• Cutting attachments such as, but not limited to, bars, chains, sprockets, blades, tines, belts, PowerBroom
tm
and nylon trimmer heads
for commercial, institutional, agricultural, industrial, rental, or income producing will be covered for failures due to defects in material
or workmanship for a period of
GD\V
from original product purchase date. Any misuse from contact with concrete, rocks, or other
structures is not covered by this warranty.
• Rapid Loader String Head carries a lifetime warranty on the line locking system, parts only; no labor. Refer to your operator’s manual
for string head installation and maintenance instructions.
• All SB-Series, Multipurpose Tool attachments, and PRO ATTACHMENT SERIES Split Shaft attachments carry the same warranty
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• All hand tools are covered by a limited lifetime warranty. Warranty is handled through ECHO's Consumer Support Department. For
VSHFL¿FLQIRUPDWLRQYLVLWZZZHFKRXVDFRP7KHZRRGHQKDQGOHLVDQDWXUDOSURGXFWWKDWFDQQRWEHZDUUDQWLHG$KDQGOHWKDWEUHDNV
due to misuse, mis-strike, abuse, or neglect is not covered by warranty. If you feel the handle broke prematurely due to a defect, please
contact ECHO consumer support.
• All handheld sprayers of 50 ounces or less are not covered by warranty for commercial applications.
• All generators, spreaders, power washers, and battery powered products are covered by separate limited warranties. Visit www.echo-
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RENTAL APPLICATION
•
90 DAYS WARRANTY -
Units for rental use will be covered against defects in material and workmanship for a period of 90 days from the date
of purchase.
EXCEPTIONS:
• All hand tools are covered by a limited lifetime warranty. Warranty is handled through ECHO's Consumer Support Department. For
VSHFL¿FLQIRUPDWLRQYLVLWZZZHFKRXVDFRP7KHZRRGHQKDQGOHLVDQDWXUDOSURGXFWWKDWFDQQRWEHZDUUDQWLHG$KDQGOHWKDWEUHDNV
due to misuse, mis-strike, abuse, or neglect is not covered by warranty. If you feel the handle broke prematurely due to a defect, please
contact ECHO consumer support.
• All handheld sprayers, of 50 ounces or less are not covered by warranty for rental applications.
• All generators, spreaders, power washers, and battery powered products are covered by separate limited warranties. Visit www.echo-
XVDFRPIRUVSHFL¿FLQIRUPDWLRQ
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PRODUCT WARRANTY PERIOD
section of this warranty statement for
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ECHO Incorporated does not offer an over the counter exchange program. Any product re-built or sold through an unauthorized dealer, or an
unauthorized outlet store, is sold without ECHO Incorporated's limited warranty coverage. This Limited Warranty coverage is extended to the
original purchaser only, and is not transferable except for emission related parts. Repair parts and accessories replaced under this warranty
are warranted only for the balance of the original unit or accessory warranty period. Any damage caused by improper installation or improper
maintenance is not covered by this warranty. All parts or products replaced under warranty become the property of ECHO Incorporated.
PURCHASED REPAIR PARTS, SHORT BLOCKS AND ACCESSORIES
• 90-day homeowner, or non-income producing warranty
• 30-day commercial, institutional, agricultural, industrial, income producing, or rental application warranty
ATTENTION TWO-STROKE ENGINE POWER PRODUCT OWNERS
Two-stroke engine power products are quality-engineered and manufactured to exact tolerances to provide superior performance. To help ensure
the performance of the unit, it is required to use two-stroke oil which meets the ISO-L-EGD Standard per ISO/CD 13738 and JASO M345FD
Standards.
ECHO and Shindaiwa branded oils
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JASO M345FD Standards. The use of two-stroke oils designed for other applications, such as for outboard motors or lawnmowers can result in
severe engine damage, and will void your two-stroke engine limited warranty.
THIS WARRANTY DOES NOT COVER DAMAGE CAUSED BY:
•
Lack of lubrication or engine failure, due to the use of two-stroke oils that do not meet the ISO-L-EGD (ISO/CD 13738) and JASO M345FD
Standards. Engine problems due to inadequate lubrication caused by failure to use an ISO-L-EGD compliant and JASO M345FD registered
oil, will void the two-stroke engine limited warranty. ECHO and Shindaiwa branded oils meet the ISO-L-EGD and JASO M345FD Standard.
Emission related parts are covered for 5 years homeowner use or 2 years commercial use regardless of two-stroke oil used, per the statement
listed in the EPA or California Emission Defect Warranty Explanation.
•
Damage caused by use of gasohol, containing methanol (wood alcohol), or gasoline containing less than 89 octane. Only use gasoline
which contains 89 octane or higher. Gasohol which contains a
PD[LPXP
10% ethanol (grain alcohol) or 15% MTBE (methyl/tertiary/butyl/
ether) is also approved. The prescribed mixing ratio of gasoline to oil is listed on the oil label and covered in your operator’s manual.
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engine speeds as listed in your operator’s manual.
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•
Damage caused by dirt, pressure or steam cleaning the unit, salt water, corrosion, rust, varnish, abrasives, and moisture.
'HIHFWVPDOIXQFWLRQVRUIDLOXUHVUHVXOWLQJIURPDEXVHPLVXVHQHJOHFWPRGL¿FDWLRQVDOWHUDWLRQVQRUPDOZHDULPSURSHUVHUYLFLQJRUXVH
of unauthorized attachments.
•
Incorrect storage procedures, stale fuel, including failure to provide or perform required maintenance services as prescribed in the operator's
manual. Preventative maintenance as outlined in the operator's manual is the customer’s responsibility.
•
Failures due to improper set-up, pre-delivery service or repair service by anyone other than authorized servicing dealer during the warranty
period.
•
Certain parts and other items are not warranted, including but not limited to: lubricants, starter cords, and engine tune-ups.
•
Use of spark plugs other than those meeting performance and durability requirements of the OEM spark plug listed in the Operator's Manuals.
•
Overheating or carbon scoring failures due to restricted, clogged exhaust port or combustion chamber, including damage to spark arrester
screen.
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•
Damage to gears or gear cases caused by contaminated grease or oil, use of incorrect type or viscosity of lubricants, and/or failure to comply
