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NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION.
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Phone: 866-356-1992 | Email: [email protected] | Address: 315 - A Industrial RD Summerville, SC 29483
English
Error
Code
Error Description
Possible Cause
What To Do
E0
Automatic Power Shut-
Off
Power goes off when using
heater
Close water faucet then open
E1
Error from flame circuit Failure to detect the flame
Check if gas is off/empty tank
E2
Gas Leak
Flame sensed before opening
the main valve
CALL FOR SERVICE
E3
Error from gas feed or
ignition failure
Failure of ignitor or blockage
of gas feedline
Check ignitor, temperature
control
E4
Temperature Sensor
Error
Loose wire or damaged sensor Check if the sensor is damaged
or loose
E5
Over temperature (over
175F)
Water temperature exceeds
limits
Waterflow is too low or line
blockage
E6
Open Circuit
Combustion Air
Pressure Switch
Motor fan senses an open
circuit of air pressure switch
Check if the switch or fan is
damaged or loose
E7
Short Circuit of Air
Pressure Switch
Motor fan detects a short
circuit in air pressure switch
Check if the switch is damaged
or loose
If the error code remains shown:
• Close the hot water faucet.
•
Take the proper action shown below and
attempt operation of the water heater
again.
If the error code is still shown:
•
Turn off the hot water faucet.
• Take note of the error code displayed
and call the customer service assistance
number in the “If You Need Service”
section.
When an error code is displayed:
• Close the hot water faucet.
• Wait for 5 minutes before turning the water
heater on again.
• Open the hot water faucet.
NOTICE: If an error code other than those listed
below is displayed, immediately turn off the hot
water faucet, take note of the error code, turn
off the switch on the remote control and call the
customer assistance number.
CAUTION: For your safety DO NOT attempt repair of gas piping, remote control,
burners , vent connectors or other safety devices. Refer repairs to qualified service
personnel.
CAUTION: Make certain power to water heater is “OFF” before removing protective
cover FOR ANY REASON.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring
errors can cause improper and dangerous operation. VERIFY PROPER OPERATION
AFTER SERVICING.
Error Code Guide
Tr
oubleshooting