Rack Mounted battery
More traditional, this mount has arms which attach to standard pannier mounts. The battery is
held under the rack to protect it from parcel damage and also for those commuting, the battery is
hidden from view by the panniers. This is adjustable at four points the rear axle and under the
seat post. In addition, we provide a bungee cord to hold LIGHT ITEMS in place. IF YOU ARE
INTENDING TO CARRY MORE THAN 20KILOS, WE RECOMMEND PURCHASING A HEAVY
DUTY RACK FROM US.
Power Charger
The power charger will recharge in 46 hours (see battery maintenance for more details).
The Motor
The front hub motor is a sealed unit. Any attempt to open the casing will invalidate the warranty.
Do not take it apart under any circumstances.
The Battery
(Also see battery maintenance). Any attempt to open the battery casing will invalidate the
warranty. Do not take it apart under any circumstances.
The Display
The display is essential to operating the bike. It is a sealed unit. Any attempt to open the display
casing will invalidate the warranty. Do not take it apart under any circumstances. This bike is
preconfigured by the technician who installed the kit (if required) and has been preprogrammed
at the time of manufacture. Do not attempt to reprogram it via the display by button mashing.
You will break it. Contact your store or service agent if you have questions.
Troubleshooting
It happens! Don’t panic. Unlike a motorbike you can still peddle home, but there are a few
common things that stop a bike working, and most of them are easy diagnosed and solved in a
few minutes.
Nothings happening!
First, and forgive us for this as it sounds really obvious ... check the battery.