If the SATCOM link broken, it may come from below reasons
( Factors effect link stability)
C.Satellite coverage issue.
The antenna cannot work out of the
satellite beam range.
D.Hub station service issue.
If service under the
beam is not available， plz double confirm with NOC.
A.Hardware issue.
The antenna may miss pointing or have
tracking error, it may come from wrong configuration of
antenna or software issue or some related hardware defective
problem (like LNB,BUC,motor, belt, switch ,cable etc.)
B.Installation issue.
If the installation site is not optimal,
the antenna may be obstructed by the mast, deck house,
funnel, boom on dock, tall building or mountain, etc, all
this blockage will more or less result in poor reception.
TX is more sensitive than RX for blockage.
Appendix 4
Troubleshooting Guide---Failure Cause
62
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