UCx Feature Guide for Nortel IP Phones
UCx 4.5
11-Feb-2015
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Copyright © 2014 E-Metrotel
Global Inc.
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While on call, invoke
by dialing
- the system prompt will say "Transfer" and present
Blind Transfer
##
the dial tone
Enter the parking lot extension (by default
- configured by your UC administrator)
70
x
The extension that can be used to retrieve the call is spoken
To retrieve the parked call, simply dial the extension from any phone
If nobody retrieves a parked call within a timeout period (configured by the UC administrator), the
x
call is automatically sent back to the phone that parked the call.
5.15 Directed Call Pickup
This feature allows you to answer a call that is alerting at another extension.
5.15.1 Phones With Feature Key
While a call is alerting at another extension, press the
key and enter the feature code 76 (
Feature
- directed call pickup)
F76
Enter the extension that is alerting and press the
soft key to invoke the pickup
Enter
5.15.2 Phones Without Feature Key
While a call is alerting at another extension, dial followed by the extension number (for example, to
**
pick up a call that is alerting at the extension 330, you should dial
)
**330
5.16 Group Call Pickup
This feature allows you to answer a call that is alerting at another extension that belongs to a group.
Group Call Pickup feature must be configured by the UC administrator.
X
5.16.1 Phones With Feature Key
While a call is alerting at another extension, press the
key and enter the feature code 75 (
Feature
- group call pickup)
F75
5.16.2 Phones Without Feature Key