UCx Feature Guide for Nortel IP Phones
UCx 4.5
11-Feb-2015
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of
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Copyright © 2014 E-Metrotel
Global Inc.
4 Basic Phone Features
This section presents the basic features available from the phone itself.
4.1 Calling Internally
To make an internal call, you can pick up the handset, press a
key or the
key, and then dial
Line
Handsfree
the internal extension. If automatic dialing has been configured by your administrator, the dialing would
commence as soon as you enter a valid extension. Alternatively, press
, #, or just wait (if a dial out
Call
timeout has been configured by your administrator).
You should quickly get either a ringing sound or a busy signal, and an onscreen indication of your call's
progress and duration.
4.2 Calling Outside
To make an outside call, you can pick up the handset, press a
key or the
key, and then dial
Line
Handsfree
the telephone number. You may have to dial 8 or 9 for outside local calls and 1 or 011 for outside long
distance - please contact your UC administrator to provide information about the access to external lines
X
and long distance dialing.
4.3 Answering a Call
To answer an incoming call, just pick up the handset, press the
key or press the
key with
Handsfree
Line
the alerting call. Speak normally as you would on any telephone. During the course of the call you may need
to place the other party on hold, or transfer them to another extension. These features are described below.
4.4 Name and Number Toggle
On Nortel phones with single line display, press the
key to toggle the display between the Caller Name
Info
and Caller Number.
4.5 Putting Call on Hold
To put a call on Hold, just press the
key.
Line
To retrieve the call previously put on-hold, press the
key with the held call again.
Line
